Technical Consultant

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are currently seeking a proactive and technically skilled Technical Consultant to join our Intelligent Information Management team. This role combines expertise in OpenText products (eDocs, Core, xECM, Content Manager, etc), Box, Microsoft SharePoint and workflow automation platforms to deliver tailored document and process solutions to clients and provide Level 2/3 support where needed. Reporting to the National Manager - IIM Services, you will play a key role in maintaining digital environments, supporting governance and compliance, and implementing intelligent information management solutions that enhance operational efficiency. Please note that this role is a fixed-term contract covering parental leave.

Requirements:

Ideal Candidate

• Provide day-to-day support and troubleshooting for clients in platforms such as OpenText products (eDocs, Core, xECM, Content Manager, etc), Box & Microsoft SharePoint.
• Configure and deploy document management and workflow automation platforms (ECM/BPM)
• Maintain permissions, metadata, document integrity, and site structures
• Analyse client requirements and design tailored IIM solutions
• Deliver technical documentation, training, and workshops
• Support the team with SAP Project Systems project registration, time sheet issues etc
• Collaborate with internal teams, vendors, and clients to ensure seamless solution delivery
• Monitor usage, generate reports, and contribute to governance frameworks
• Stay current with industry trends and compliance requirements

Essential requirements for this role:

• Demonstrated experience in a similar role.
• Proficiency in OpenText products (eDocs, Core, xECM, Content Manager); knowledge / skill with Box, Microsoft SharePoint is desirable and will help you stand out.
• Experience in system integration, and technical support.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with excellent organisational and documentation skills.
• CRM and digital collaboration tool proficiency.
• A proactive mindset with a passion for innovation and continuous improvement.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Benefits:

What can KM offer you?

We're proud to be Certified by Great Place To Work, reflecting the commitment we make to building a positive, inclusive and empowering culture.

At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.