Practice Administrator

2 weeks ago

Adelaide, South Australia Pro Health Care Full time $60,000 - $80,000 per year

Are you a personable and organised professional with a passion for leading teams and supporting exceptional patient and practitioner care? Do you thrive in a fast-paced healthcare environment and enjoy mentoring others while keeping operations running smoothly?

If this sounds like you, let's connect and see if our vision and values align

Pro Health Care is seeking a dedicated Practice Administrator to join our dynamic and supportive Mitcham team. This role is a key leadership position, acting as the second-in-charge (2IC) to the Practice Manager and supporting the front desk team to deliver outstanding service. The position is full-time, Monday to Friday.

Here are just a few of the Perks we can offer you:

  • Make Your Take Home Pay Go Further: Pro Health Care uses FlareHR, giving employees access to discounts at thousands of retailers, such as 25% off at 3Specsavers, 8% off at Kathmandu and Country Road, 5% off at Kmart and Big W, and countless more.
  • Recognition: We prioritise celebrating birthdays, service milestones, and social functions.
  • Modern Facilities: Work in modern clinics with the latest software and technology.
  • Career Growth: Access career progression opportunities within our expanding healthcare network.
  • Professional Development:Participate in ongoing training and development programs to enhance your skills.
  • Supportive Environment: Thrive in a positive and supportive team setting, with a focus on inspiring, innovating, and continually improving.
  • Employee Assistance Program: Access support and resources for your well-being through our comprehensive employee assistance program.

Key Responsibilities:

  • Lead by example in reception, administration, and service delivery.
  • Support and supervise front desk operations, ensuring adherence to policies and procedures.
  • Act as the first point of contact for reception-related enquires, issues, and complaints.
  • Assist the Practice Manager with rostering, training, and operational duties.
  • Manage accounts including daily banking, billing reconciliation, and debt follow up.
  • Manage patient appointments, maintain accurate records and process billings.
  • Handle inquiries and provide information about our services.
  • Collaborate with and support a multidisciplinary team of healthcare professionals.

Qualifications:

  • Previous experience in a medical receptionist role, administrative leadership role, or similar.
  • Certificate IV in Leadership and Management or similar (desired).
  • Previous experience with Best Practice and Pracsuite software (desired), along with Microsoft Office.
  • Excellent communication and interpersonal skills
  • Strong organizational abilities and attention to detail
  • Ability to multitask in a fast-paced environment
  • The right to work in Australia (Visa sponsorship not available)

If you're ready to step into a leadership role in a supportive and innovative healthcare environment, we want to hear from you

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