APS6 Case Management

3 days ago

Brisbane, Queensland, Australia Talent International Full time $80,000 - $104,000 per year
  • 12-month labour hire contract with Federal Government Department.
  • Brisbane CBD based, work from home options available.
  • High possibility of contract extensions and securing ongoing employment.
  • Contractor benefits through Talent, join the family today

About the company:

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. This role will see you join an organisation that values a positive contemporary attitude to disability.

About the role:
Reporting to the EL1 Case Management Team Leader, you will be responsible for the below activities:

  • Undertaking end to end case management activities.
  • Resolving matters through case management of applications in relation to reviewable decisions.
  • Obtaining necessary information and advice to effectively resolve application matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations, and Hearings.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

What's in it for you?

  • Competitive hourly rate, aligned with APS6 banding.
  • Flexible working arrangements on offer.
  • Contractor benefits through Talent, join the family today
  • Tailored support throughout the whole process and beyond by your experienced Recruitment Partner.

Skills and experience required:
We strongly encourage your application if you have demonstrated the below skills and capabilities:

  • Ability to think critically and make informed decision in an efficient manner.
  • Previous end-to-end case management experience, preferably handling clients of a vulnerable nature.
  • Exceptional communication, negotiation, and interpersonal skills
  • Ability to manage client expectations and resolve concerns effectively and promptly
  • Passionate about working within the disability sector and positively improving the lives of individuals and their families.
  • As part of the eligibility and suitability requirement, only Australian Citizens need to apply
  • Willingness to undertake pre-employment checks, including National Criminal History Check upon successful appointment

How to apply:

If this sounds like you express your interest and suitability via the 'Apply Now' function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Rose *** or ********** // Emma Hansen *** or *********** today.

We look forward to hearing from you

Applications close Friday, 6th June.

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