Case Manager

3 days ago

Mount Isa, Queensland, Australia Centacare North Queensland Full time $60,000 - $90,000 per year

Introduction:

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, and Normanton. We have numerous fixed term Case Manager positions till June 2026, within our Mt Isa team.

Benefits you will enjoy

SCHADS Level 4 Salary + Location Allowance $5,000 pa

Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging

5 Weeks Annual Leave + 17.5% leave loading

Birthday Leave

Sign on bonus $200

Above Award Payment $2,500 per annum

Extensive support and investment in your Professional Development

Fixed Full time until 30/06/2026

Access to Sonder Wellbeing App

Description:

This position works directly with individuals, couples and families who are homeless or at risk of becoming homeless via a walk in and outreach case management model. The role provides a responsive outreach model to provide information, referral and advocacy support. Case Managers work with clients to address their crisis housing needs and link them to services to enhance their quality of life and status in the community through access to secure housing options.

Key Responsibilities Include:

❖ Case management support appropriate to the program target group and develop early intervention strategies to engage participants to achieve both program and individual goals.

❖ Undertake initial assessment to ensure program eligibility. Ensure ongoing assessments completed, in line with work instructions, utilising the Outcome Star tool to ensure participants identify their progress and barriers to achieving goals documented in support plans and at reviews.

❖ Ensure electronic data systems are utilised to record and maintain participants' personal information in accordance with service agreement/s, legislation and program policies and procedures.

❖ Contribute to the development and maintenance of relevant community partnerships via networking, actively promoting other stakeholders through referrals and promotion of Centacare NQ's programs.

❖ Attend and participate in meetings, professional supervision and professional development.

❖ Undertake outreach and community engagement activities as required.

❖ Program development and implementation including contribute to planning and provision of community education and support.

❖ Comply with legislation (including Workplace Health and Safety, Privacy and Equal Employment Opportunity), service agreements and Quality Management System requirements.

Skills and Experiences:

  • Degree level qualification in Social Work, Human Services or Behavioural Sciences
  • OR
  • Certificate level 4 or higher qualification in the community sector plus at least two years' experience working within a case management framework in a relevant field, including experience in culturally appropriate community work, assessment and referral.
  • Excellent written and verbal communication skills as well as strong analytical skills.

Current open drivers licence.

Current, and ability to retain, both a Working with Children Blue Card check and Disability services Yellow Card

Evidence of your right to work in Australia.

Desirable

  • Experience in group facilitation.

Experience working as part of a large and multi-disciplinary team.

Willingness and ability to work outside normal office hours as determined by Manager of Homelessness Services, in accordance with the ACHCADS Award.

Relevant experience in the Social or Community Service sectors or within a Not-For-Profit or Faith Based organisation.

Applying

If you are interested in applying for a position, please provide a brief cover letter outlining your experience relevant to this role along with a copy of your Resume. Only applicants that are shortlisted will be contacted.

If you have not received any contact within 30 days of the commencement of this ad, unfortunately your application has been unsuccessful. We wish you all the very best in your future applications.

For any new recruitment ads, we encourage all applicants to go to our website "Work with Us" and setup your profile. W:

Enquiries relating to this position please contact during business hours

  • Case Manager

    3 days ago

    Mount Isa, Queensland, Australia Centacare North Queensland Full time $60,000 - $90,000 per year

    Introduction:Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in...

  • Senior Practitioner RAIFFS

    4 days ago

    Mount Isa, Queensland, Australia Centacare North Queensland Full time $80,000 - $120,000 per year

    Introduction:Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a...

  • Emergency Medicine Consultant

    2 weeks ago

    Mount Isa, Queensland, Australia Mediix Full time $104,000 - $725,456 per year

    An exciting opportunity exists for Emergency Medicine Specialist to join a busy regional hospital in Mount Isa. As part of the emergency department team, you will provide essential care to patients in an environment that offers a wide variety of cases, with telehealth support for remote locations.In this role, you will be a Senior Medical Officer or Staff...

  • Team Leader

    4 days ago

    Mount Isa, Queensland, Australia Save the Children Full time $55,000 - $80,000 per year

    Tracking Code Job Description* * * Relocation assistance available ***Are you passionate about making communities safer for women and their children?As a Team Leader within our Domestic and Family Violence and Sexual Assault programs, we can offer you an opportunity to work across regional and remote sites throughout northwest Queensland and the lower...

  • Youth Specialist

    1 week ago

    Mount Isa, Queensland, Australia Save the Children Full time $44,580 - $110,400 per year

    Tracking Code Job DescriptionAre you passionate about supporting the young people of Mount Isa?A gig that combines child rights and youth justice54 reasons is looking for someone who wants to make a difference in the lives of young people in Kalkadoon Country, Mount Isa. In this varied and challenging role in our Youth Support Services team, you'll be part...

  • Vet Nurse

    2 weeks ago

    Mount Ommaney, Queensland, Australia Greencross Vets Full time $60,000 - $80,000 per year

    Job DescriptionIf you're a people person, animal lover and have a passion for providing a positive experience - read onWe're looking for a relaxed and friendly Veterinary Nurse who prides themselves on being reliable and diligent to join the Jindalee team on a Full-time Basis.Greencross Jindalee is a large and busy GP clinic located in the Western Suburbs of...

  • APS3 Participant Support Officer

    4 days ago

    Mount Gravatt East, Queensland, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    APS3 Participant Support OfficerHourly Rate: $ SuperContract Length: 12-month assignment with the possibility of extensionStart date: 1st December 2025Full-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Mount Gravatt QLDStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant...

  • Case Support Worker

    2 days ago

    Mount Isa, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $45,000 - $65,000 per year

    Key duties and responsibilities -The Case Support Worker's key responsibilities are to:• Ensure that service delivery is consistent with departmental policies and procedures and departmental objectives.• Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and...

  • Senior Case Manager Rural And Remote

    4 weeks ago

    Mount Isa, Australia North West Queensland Full time

    Are you passionate about Rural & Remote work, and making a difference? Do you have a love of peaceful living and want a closer connection to nature and community? Community Corrections has an exciting opportunity as a full-time permanent Senior Case Manager in our reporting centre located in Doomadgee. Some Rural & Remote incentives apply. Doomadgee...

  • Case Manager

    5 days ago

    Mount Isa, Australia Centacare North Queensland Full time $60,000 - $90,000 per year

    Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville,...

  • Case Manager

    3 weeks ago

    Mount Gambier, Australia Toll Group Full time

    **We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.**Case Manager page is loaded## Case Managerlocations: AU/_SA/_COS Corporate SA (Adelaide)time type: Full timeposted on: Posted Todayjob requisition id: R000073822**About Toll Group**At Toll, we do more than...

  • ▷ 3 Days Left! Case Manager

    2 weeks ago

    Mount Isa City, Australia North West Queensland Full time

    Overview Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in...

  • Case Worker

    3 hours ago

    Mount Druitt, Australia Baptistcare WA Full time

    **Case Worker - Women's Services | Western Sydney**: - Mt Druitt, NSW, Australia, 2770 - Penrith, NSW, Australia, 2750 - St Marys, NSW, Australia, 2760 - Max Term Part-Time - Add To FavouritesFavourite - **Max Term part-time position for 12 months, offering 4 days per week**: - **Based at St Marys, working with our Women’s Services team across Western...

  • Case Worker

    3 hours ago

    Mount Druitt, Australia BaptistCare Full time

    **Max Term part-time position for 12 months, offering 4 days per week**: - **Based at St Marys, working with our Women’s Services team across Western Sydney (including Penrith and Mt Druitt)**: - **Be part of a strong and caring community that values personal well-being and one another** **Benefits** - Not For Profit salary packaging benefit + meal and...

  • Complex Case Coordinator

    1 week ago

    Mount Lawley, Australia Edith Cowan University Full time

    We are seeking a highly motivated and compassionate individual to join our Student Life team as a Student Complex Case Coordinator. In this role, you will be responsible for supporting students with complex needs, ensuring they receive the necessary resources and interventions to achieve their academic and personal goals. The purpose of this position is to...

  • Youth Through Care Officer

    5 days ago

    Mount Isa, Australia Aboriginal & Torres Strait Islander Legal Service (Qld) Limited Full time $90,000 - $120,000 per year

    Opportunity to make a differenceJoin our state-wide Through Care Team with a direct focus on youth clients who are considered to be of a high-risk of reoffending.The role:Deliver intensive and high-quality casework to a discrete number of targeted youth detainees (both pre and post release);Work collaboratively with correctional facility staff, specialist...

  • Apply Now: Assistant Manager

    2 weeks ago

    Mount Isa City, Australia North West Queensland Full time

    Your role within Housing and Homelessness Services will support the department to provide housing and homelessness services to those who may be homeless or in a crisis situation. The work you will do helps someone every day, and that means the world to us. The Jimaylya Topsy Harry Centre offers a safe place for people in crisis due to addiction, domestic and...