Case Support Worker

2 days ago

Mount Isa, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $45,000 - $65,000 per year

Key duties and responsibilities -

The Case Support Worker's key responsibilities are to:


• Ensure that service delivery is consistent with departmental policies and procedures and departmental objectives.

• Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.

• Provide culturally appropriate intervention and support to children, families and stakeholders including referral, provision of information, advocacy and consultation.

• Consult and liaise with relevant stakeholders and service providers to implement and maintain appropriate casework and individualised service plans to achieve positive outcomes.

• Participate effectively as a team member and work collaboratively in a multidisciplinary team.

• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.

• Use, update and monitor relevant databases to support the case management functions of the Child Safety Service Centre.

• Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.

Applications to remain current for 12 months.

Job Ad Reference: QLD/665718/25

Closing Date: Wednesday, 29th October 2025

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