Senior Service Support Officer

2 days ago

Mount Isa, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $60,000 - $90,000 per year

As a Senior Service Support Officer you will:


• Undertake culturally appropriate assessment, planning and case management for young people and their families.

• Develop and conduct programs and services to young people at risk of entering the youth justice system.

• Implement programs and service response plans through negotiation with service providers and linking clients to the service/supports they require (including formal and informal services, government, and non-government agencies).

• Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports, performance reporting and data entry to ensure casework and organisational accountability.

• Consult and effectively work with relevant stakeholders including families, Elders, other key community members, community agencies and government departments to enhance their capacity to support young people and their families.

• Participate productively and collaboratively as a member of a multi-disciplinary team in delivering programs and services to clients.

• Actively participate in and contribute to the good governance and objectives of the directorate and department.

Applications to remain current for 12 months.

Job Ad Reference: QLD/668283/25

Closing Date: Wednesday, 12th November 2025

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