Business Analyst Team Lead

Ready to Lead, Inspire, and Make an Impact?

Are you the kind of person who loves bringing out the best in others, is passionate about developing people and driving excellence in business analysis and enjoys a good coffee chat about process flows? If so, we want you to join our Business Analysis Chapter as a Business Analyst Team Lead

This isn't just another leadership role—it's your chance to shape the future of business analysis at HBF, champion new ideas, and help your team grow and shine. You'll be the go-to person for technical guidance, team development, and all things BA. Plus, you'll get to work with some of the brightest minds in the business (and have a bit of fun along the way).

What You'll Be Doing

• Leading, coaching, and cheering on a talented team of Business Analysts—think mentor, motivator, and occasional cake-bringer.
• Guiding your team through the art of writing user stories, mapping out process flows, and nailing those acceptance criteria.
• Living and breathing HBF's values and helping others do the same.
• Partnering with the Head of Business Analysis to make sure our chapter is always growing, learning, and delivering value.
• Driving best practice frameworks and methodologies—because we love a good standard
• Keeping us on track with compliance, risk management, and learning goals.
• Collaborating with a fantastic crew of Scrum Masters, Product Owners, Delivery Leads, and Tribe Leads.

About You

• You've got a tertiary qualification in a relevant field (or equivalent experience).
• You bring 5–10 years of senior business analysis experience and your experience in leading or managing people will help you to hit the ground running
• You know your way around software development and project management lifecycles.
• Building relationships is your superpower—you're consultative, facilitative, and genuinely care about your team.
• Your communication and documentation skills are top-notch.
• You're comfortable with tools like Jira, Confluence, Miro, and Promapp.
• Bonus points for health insurance industry know-how and professional BA certification

Why Join Us?

• Shape the future of business analysis at HBF (your ideas matter).
• Be part of a collaborative, innovative, and supportive team—where laughter is encouraged.
• Lead and mentor talented professionals in a dynamic environment.

Why HBF?

• A diverse and inclusive workplace where your contributions are valued
• Flexible working with work from home options and offices nationally
• Fully subsidised Gold Hospital Insurance Cover
• 3 additional wellbeing days each year (on top of our standard 20 days annual and 10 days personal leave)
• 2 volunteering days per year
• Access to corporate discounts across a range of gyms, retail, restaurants, and hotels

Next Steps

If you're ready to take the next step in your leadership journey and help drive HBF's success, please reach out to the Head of Business Analysis for a chat or apply via the internal careers portal. To apply, click on the "Apply Now" button to complete your application attaching a copy of your resume and cover letter outlining your skills and experience in relation to this role.

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.

At HBF, we believe in the potential of every individual. We're committed to creating an inclusive workplace where diverse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community.

We want you to Be You, Be Bold, and feel supported every step of the way, so if you require any adjustments during the recruitment process, please contact us at to discuss how we can accommodate.

To learn more about our commitments visit: Community Initiatives | HBF Health Insurance