Business Analyst

Fixed Term (3 Years) Full-Time

Salary: Circa $100,000 per annum + 12% Super

Benefits:

• Free parking and safe bike storage

• End of trip facilities

• Health and Wellbeing program

• Discounted membership at Fremantle Leisure Centre

• 5 weeks annual leave

The City of Fremantle provides an eclectic mix of services, facilities, and events to residents, businesses, and visitors. We are committed to employing caring, competent, adaptable, and responsive, professional individuals who are excited about making Fremantle a welcoming city for all. We aim to do this through our culture, whereby we take ownership, bring creativity and innovative thinking, collaborate to create better outcomes, and celebrate our collective success.

We are now seeking a skilled and enthusiastic Business Systems Analyst to join our IT Projects Team within the Information Technology business unit. The City of Fremantle is embarking on exciting process enhancement projects centred around TechnologyOne ERP. The Business Systems Analyst role entails not only supporting and maintaining the City of Fremantle's corporate business systems but also involves a critical focus on documenting existing business workflows and driving process improvements.

This includes collaborating with internal stakeholders to identify inefficiencies, bottlenecks, and areas for enhancement, and proposing innovative solutions aligned with organisational objectives. Through effective communication and collaboration, the Analyst facilitates the implementation of these improvements, ensuring seamless integration into existing systems and workflows. Overall, the role plays a vital part in continuously enhancing operational efficiency and effectiveness within the City of Fremantle.

Key responsibilities include:

• Collaborating with internal business units to identify, implement, and manage system and process changes, including developing business cases, system requirements, and project plans aligned with the City's project management framework.
• Ensuring the integrity and security of business systems, along with maintaining comprehensive documentation.
• Engaging with business units to facilitate the identification and rollout of new functionalities within the City's ERP (TechnologyOne).
• Leading end-to-end implementation of new business systems improvement projects, from requirement gathering to planning, implementation, testing, and data migration.
• Documenting business systems requirements, preparing project documentation, process maps, and systems architectural diagrams.
• Clearly articulating business systems

Desired Skills and Qualifications:

• A bachelor's degree in related filed (information systems) or equivalent experience.
• Considerable experience in business systems implementation projects.
• Industry experience in a similar role, with proficiency in ERP system support (specifically TechnologyOne).
• Detailed knowledge of ICT trends, issues, and opportunities.
• Strong technical acumen, coupled with exceptional problem-solving abilities.
• Demonstrated familiarity with agile project management methodologies and the software development cycle.
• Advanced people skills for effective collaboration and communication with internal and external stakeholders to achieve positive outcomes.
• Some experience in database administration, SQL, ETL, BI, or programming would be advantageous.

The City of Fremantle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. The city encourages people of all ages, genders, and abilities, Aboriginal Australians, and people from culturally diverse backgrounds to apply for this job. If you have any access needs that may require reasonable adjustments to allow you to fully participate in the application and interview process, please contact the contact below. If you are an Aboriginal person or a person with a Disability who would like assistance with your application, please contact the Jobs and Skills Centre on

Application Instructions:

Click Apply to be directed to our website and submit your application. Navigate to Job Attachments to view position description and Application Instructions.

Applicants should provide a current curriculum vitae and a two-page (maximum) cover letter in .pdf format. You do not need to address the selection criteria. Your CV and cover letter should demonstrate how your skills and experience make you a suitable candidate for the advertised position. The estimated closure date is 5:00 pm on Friday the 3rd of October but we reserve the right to close the ad prior to this date.

To discuss this opportunity in more detail please contact Tammy Longshaw on

Applicants must have the right to work in Australia.