Roster coordinator

1 week ago

Melbourne, Victoria, Australia CaSPA Care Full time $60,000 - $80,000 per year

Job Description

Do you have a knack for keeping people and rosters in perfect sync? Are you the calm in the chaos, able to fill a shift in minutes without breaking a sweat? If so, we want you to bring your skills to CaSPA Care, a respected not-for-profit aged care provider in the heart of South Melbourne.

Why you'll love this role

As our Roster Coordinator, you'll be the heartbeat of our staffing operations — ensuring residents receive exceptional care and our team feels supported. You'll manage rosters for a 24/7 aged care service, liaise with staff and agencies, and handle last-minute changes with confidence and a smile.

This role also includes reception and administration duties, giving you variety in your day and the chance to connect with staff, residents, and visitors.

What you'll be doing

  • Create and maintain rosters to ensure every shift is covered and care needs are met.
  • Handle shift swaps, leave requests, and urgent replacements with efficiency and fairness.
  • Monitor attendance trends and escalate issues where needed.
  • Ensure rosters comply with Awards, EBAs, and organisational policies.
  • Liaise with staffing agencies when required.
  • Provide friendly, professional reception and administrative support.

What you'll bring

  • 4+ years experience in rostering/scheduling, ideally in healthcare.
  • Strong administration and Microsoft Office skills.
  • A problem-solver who can work under pressure while staying organised.
  • Excellent communication and interpersonal skills.
  • A team player who also thrives working independently.
  • Empathy, kindness, and an understanding of the aged care environment.

Bonus points if you have:

  • Experience in aged care.
  • Experience with Humanforce or similar time & attendance systems.
  • A Certificate in Administration or similar qualification.

Why join CaSPA Care?

  • Make a real difference in the lives of older Australians.
  • Work in a friendly, supportive environment.
  • Be part of a values-driven, community-focused organisation.
  • Enjoy stability with a permanent role in a well-established provider.

How to Apply

If you're ready to take on a rewarding challenge and keep our rosters running like clockwork, we'd love to hear from you

Apply with your resume and a brief cover letter telling us why you're perfect for this role.

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