Administrative Officer Level 2 M&G Outpatients

Make a Difference Every Day – Join Our Outpatient Team

Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 2

Remuneration: $ $ % Super + Salary Packaging

Hours Per Week: 16

Requisition ID: REQ610530

Closing Date: Tuesday 14th October

Location: John Hunter Hospital | Awabakal Land

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Are you passionate about supporting women's health? We're looking for an enthusiastic and dedicated Administrative Officer to join our dynamic Maternity and Gynaecology Outpatient Team at John Hunter Hospital.

In this frontline role, you will be the first point of contact for women and families accessing our services – providing exceptional administrative support that contributes to high-quality care.

As a valued member of our multidisciplinary team, you will:

• Provide reception and front-desk services to women attending outpatient clinics.
• Update and maintain accurate patient details in hospital systems.
• Manage incoming phone calls, enquiries, and appointment bookings.
• Process referrals and coordinate timely documentation.
• Assist with filing and the handling of paper-based medical records.
• Support the management and scheduling of satellite clinics, ensuring seamless care coordination across services.

This is afast-paced and rewarding role requiring a high level of attention to detail, strong organisational skills, and a compassionate approach to patient interaction.

About You

We're looking for someone who has:

• Experience in an administrative or reception-based role (healthcare experience desirable).
• Excellent communication and interpersonal skills.
• Proficiency in using patient management systems and Microsoft Office.
• The ability to multitask and work efficiently in a busy environment.
• A team-focused attitude with a commitment to providing high-quality service.

Benefits:

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Sustainable Healthcare: Together towards zero

• 4 weeks annual leave (pro-rata for part time employees)

• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance

• Salary packaging options - up to $11,600 plus novated leasing

• Fitness Passport for health and well-being - discounted gym options for you and your family

• Employee Assistance Program (EAP) for staff and family members

An eligibility list will be created for future permanent part time and temporary part time vacancies.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Annette Steele on

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD- for confidential support to ensure an equitable, barrier-free application process.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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