Freight Forwarding Officer

2 days ago

Eastern Creek NSW, Australia Anji Logistics (Australia) Co Pty Ltd Full time $75,000 - $85,000 per year

Freight Forwarding Officer

Anji Logistics Australia – Eastern Creek

Anji Logistics is a global leader in automotive logistics, specialising in vehicle storage, processing and distribution. With our growing operations in Australia, we are building strong partnerships with leading automotive brands and delivering world-class logistics services locally.

We are seeking a Freight Forwarding Officer to join our operations team. The role will be responsible for coordinating international sea freight shipments, with a strong focus on RORO services including vehicles, High & Heavy cargo, and MAFI units, ensuring seamless end-to-end order management and timely customer communication.

What you'll do

  • Manage customer requirements by collaborating with global teams to validate solutions and provide competitive quotations.
  • Coordinate shipment schedules with customers, shipping lines, and port/agent contacts to ensure timely execution.
  • Oversee customer orders from booking through to delivery, monitoring progress and keeping clients proactively informed.
  • Prepare and verify shipping documentation, including Bills of Lading, manifests, customs, and port paperwork.
  • Liaise with shipping lines, freight forwarders, shipping agencies, and stevedoring service providers to resolve issues or delays.
  • Maintain accurate shipment records, manage reconciliations with suppliers and customers, and liaise with Finance to facilitate invoicing.
  • Drive continuous improvement in freight forwarding operations and customer service by leveraging operational data and KPIs.

What you'll bring

  • Experience in freight forwarding, shipping lines, port operations, or shipping agencies is preferred.
  • Strong knowledge of sea freight, with exposure to RORO service and H&H is preferred.
  • Excellent communication skills and a customer-first mindset, with the ability to manage multiple stakeholders.
  • High attention to detail and accuracy in documentation and shipment tracking.
  • Familiarity with freight systems (CargoWise experience highly regarded).
  • A proactive problem-solver who thrives in a fast-paced logistics environment.
  • Mandarin language skills are an advantage, but not essential.

Why join us?

  • Be part of a global logistics leader with growing operations in Australia.
  • Opportunity to shape and develop local operations with leading automotive brands.
  • Competitive salary package + superannuation + employee benefits.
  • Supportive, safety-first culture with career development opportunities.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Application Question(s):

  • What are your salary expectations for this role?
  • What is your current notice period before you can commence a new role?

Education:

  • Bachelor Degree (Preferred)

Experience:

  • RoRo service: 1 year (Preferred)
  • sea freight: 1 year (Preferred)

Language:

  • English (Preferred)
  • Mandarin (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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