Account Manager

2 weeks ago

Eastern Creek, Australia BagTrans Full time

**The opportunity**

**Who we are looking for**
- A professional, highly motivated, and experienced Account Manager to maintain and grow our existing client base.
- An experienced and credible operator with a “values” driven approach and an excellent ability to communicate with all stakeholders.
- Account management experience is essential. Ideally gained within a customer first, growth third party transport environment.
- Minimum 5 years’ experience in a similar role in NSW.
- Exceptional written and verbal communication skills.
- Exceptional organisational and time management skills with attention to detail.
- Exceptional negotiation skills.
- Knowledge of MS Office Software, i.e., Outlook, Excel and Word.
- CRM focused.
- Excellent analytical skills.
- A positive "can-do" attitude.

**The role**

As an Account Manager your primary role is to support, strengthen and develop relationships with our B2B customers to define and enhance business opportunities. Key responsibilities consist of, however are not limited to:

- Reporting directly to General Manager - Sales.
- Maintaining professional customer relationship with pro-active account management of existing customers.
- Actively promote the company’s services to existing customers.
- Act as the management interface between the respective customer and BagTrans Operational management personnel.
- Efficiently and effectively deal with escalated operational issues.
- Develop, present and secure annual rise and fall rate reviews with each customer.
- Analyse customer freight profiles and provide all stakeholders with insightful improvement opportunities.
- Review “Share of Wallet” opportunities within existing customers.

**The benefits**
- Attractive salary package including vehicle allowance.
- Competitive uncapped commission structure.
- Company Laptop and Phone provided.
- Collaborative and teamwork focused environment.
- Room for growth within the group.
- Equal opportunity employer.

**To apply**

Please provide your current resume and cover letter outlining your relevant experience.

**Upon success you will be required to complete a criminal history check and a pre-employment medical, inclusive of drug and alcohol testing.**

**BagTrans is proud to be a part of Logistics Holdings Australia's (LHA) Network of companies. LHA is a Division of Freight Management Holdings (FMH).

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