Digital Communications Officer

We currently have one (1) Permanent, Full-Time Vacancy for immediate filling.

About us

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State's natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

About the role

The Digital Communications Officer works with the Marketing, Media and Audience Development team to develop, implement and evaluate organic social media and digital communication channels for Western Australian Museum.

This position works collaboratively with cross-functional teams to build effective social and digital communication campaigns that deliver key organisational outcomes. It builds the Museum's online community and following while also delivering on campaign Key Performance Indicators (KPIs).

About you

We are looking for a dynamic, self-motivated individual who loves working in a positive team environment, enjoys a challenge and wants to make a difference. You understand the positive impact social media and digital communication can make to amplify the WA Museum's amazing work to a broader audience. Your experience and understanding of digital communications means you're up with the latest trends and can review data and performance to assist the team in understanding audience behaviour.

The successful applicant will be expected to:

• In collaboration with relevant teams, develop our social media strategy and digital communication campaigns, including planning, producing, publishing, monitoring and reporting against key performance indicators.
• Develop, curate and schedule engaging content, including copywriting, photography, video content production and effects, to enhance the brand and build strong online communities across our social platforms.
• Daily online community management, social listening/monitoring and interaction, analysis and reporting, including identifying and mitigating social media risks.
• Assist in the delivery of engaging digital communication campaigns.
• Review and report on analytics, key metrics and industry trends.

How to apply

Please review the attached Job Description Form (JDF) for further information about this position's work-related requirements (Selection Criteria). This information will assist you with the preparation of your application.

We require that you submit the following:

• A current comprehensive CV including the contact details of two referees

• A statement of no more than two (2) pages addressing the following essential criteria. Please provide relevant examples to support your claims:

• Demonstrated experience in the development, implementation, and reporting of effective organic social media campaigns, including effective content production to build engagement and extend reach.

• Demonstrated high level social and digital communication skills, incorporating content planning, search and optimisation
• Demonstrated high level interpersonal skills, including strong written and verbal communication, to deliver high quality and effective digital communication outcomes and reputation management.

Note: The remaining work-related requirements will be assessed later in the recruitment process (see JDF).

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

To submit your application, and view the full advertisement, please visit Jobs WA website at and type in position number 15146at "Keyword Search".Emailed applications will not be accepted.

If you experience technical difficulties applying online, please contact the RAMS Helpdesk on in the first instance. For information about the process, you can contact Human Resources on email,

Further Information

If you would like further information on this opportunity, please contact Robyn Ambrosius, Manager Media and Communications, on

Eligibility to Apply

To be eligible for appointment, applicants must have a valid Work Visa (for fixed-term appointments), be an Australian citizen, or permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.

A current (within six months) National Police Clearance Certificate will be required before employment commencement, per the Department's Police Record Screening Policy.

Equity and Diversity

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment that is representative of the wider community and supports a variety of perspectives.

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.