 
						Medical Receptionist
13 hours ago
About Us
Supernova Medical Centre is a well-established, GP-owned multidisciplinary practice providing comprehensive medical, allied health, and dental services to the Tarneit community. We pride ourselves on delivering exceptional, patient-centred care in a supportive and professional environment.
We are currently seeking a motivated and dedicated Medical Receptionist to join our growing team. This dynamic role involves working across multiple disciplines and supporting both clinical and administrative operations.
About the Role
This is a multi-disciplinary administrative position supporting the medical, allied health, and dental teams including medical reception duties.
The successful candidate will play a key role in creating an exceptional patient experience and ensuring smooth day-to-day operations. You will need to demonstrate strong communication skills, initiative, professionalism, and a genuine interest in healthcare administration.
Training and professional development opportunities will be provided as part of this role.
Key Responsibilities
- Front desk and reception duties, including greeting patients and managing appointments
- Processing payments and claims via HICAPS and Medicare
- Assisting medical, allied health, and dental practitioners with administrative needs
- Maintaining sterilisation and clinical equipment
- Managing patient records and ensuring compliance with privacy and data protection standards
- Supporting practice operations and contributing to workflow improvements
- Providing outstanding customer service and ensuring a positive patient experience
Essential Requirements
- Previous experience in a medical reception or healthcare administrative role
- Experience using Best Practice software
- Strong communication and interpersonal skills
- Professional presentation and work ethic
- Excellent computer and data entry skills
- Ability to multitask, prioritise, and work efficiently under pressure
- A caring and friendly personality with a strong patient focus
- Reliability, punctuality, and a commitment to teamwork
Desirable Qualifications & Experience
- Certificate or Diploma in Business Administration (Medical) or similar qualification
- Previous experience in dental or allied health settings
- Understanding of infection control and sterilisation procedures
- Willingness to undertake further training and professional development
Additional Details
- Full-Time position (38 hours per week)
- Immediate start available
- Remuneration to be discussed with the successful candidate
- A trainee position may be considered for the right applicant
How to Apply
If you are passionate about healthcare administration and want to work in a supportive, friendly, and professional team environment, please forward your resume to:
Job Types: Full-time, Part-time, Permanent
Pay: $24.95 – $54.80 per hour
Expected hours: 38 per week
Work Location: In person
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