Medical Receptionist

12 hours ago

Tarneit VIC, Australia Supernova Medical Centre Full time $40,000 - $80,000 per year

About Us

Supernova Medical Centre is a well-established, GP-owned multidisciplinary practice providing comprehensive medical, allied health, and dental services to the Tarneit community. We pride ourselves on delivering exceptional, patient-centred care in a supportive and professional environment.

We are currently seeking a motivated and dedicated Medical Receptionist to join our growing team. This dynamic role involves working across multiple disciplines and supporting both clinical and administrative operations.

About the Role

This is a multi-disciplinary administrative position supporting the medical, allied health, and dental teams including medical reception duties.

The successful candidate will play a key role in creating an exceptional patient experience and ensuring smooth day-to-day operations. You will need to demonstrate strong communication skills, initiative, professionalism, and a genuine interest in healthcare administration.

Training and professional development opportunities will be provided as part of this role.

Key Responsibilities

  • Front desk and reception duties, including greeting patients and managing appointments
  • Processing payments and claims via HICAPS and Medicare
  • Assisting medical, allied health, and dental practitioners with administrative needs
  • Maintaining sterilisation and clinical equipment
  • Managing patient records and ensuring compliance with privacy and data protection standards
  • Supporting practice operations and contributing to workflow improvements
  • Providing outstanding customer service and ensuring a positive patient experience

Essential Requirements

  • Previous experience in a medical reception or healthcare administrative role
  • Experience using Best Practice software
  • Strong communication and interpersonal skills
  • Professional presentation and work ethic
  • Excellent computer and data entry skills
  • Ability to multitask, prioritise, and work efficiently under pressure
  • A caring and friendly personality with a strong patient focus
  • Reliability, punctuality, and a commitment to teamwork

Desirable Qualifications & Experience

  • Certificate or Diploma in Business Administration (Medical) or similar qualification
  • Previous experience in dental or allied health settings
  • Understanding of infection control and sterilisation procedures
  • Willingness to undertake further training and professional development

Additional Details

  • Full-Time position (38 hours per week)
  • Immediate start available
  • Remuneration to be discussed with the successful candidate
  • A trainee position may be considered for the right applicant

How to Apply

If you are passionate about healthcare administration and want to work in a supportive, friendly, and professional team environment, please forward your resume to:

Job Types: Full-time, Part-time, Permanent

Pay: $24.95 – $54.80 per hour

Expected hours: 38 per week

Work Location: In person

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