Medical Receptionist

1 day ago

Craigieburn VIC, Australia Craigieburn One Health Medical Centre Full time $104,000 - $156,000 per year

Medical Receptionist

A well known clinic with General Practice and Allied Health and support services based in Craigieburn, Victoria is seeking a medical receptionist for the clinic.

The position is available for immediate start and is suited to experienced capable medical receptionists that thrive to work in a professional manner and within a friendly team environment.

Duties include but not limited to:

  • Meeting and greeting patients and ensuring the smooth flow of patients in the waiting room.
  • Answering telephone, attending to patient calls and enquires, responding to emails and correspondences and making appointments
  • Booking and adjusting medical appointments appropriately
  • Invoicing and receipting private billings
  • Processing patient claims
  • Medicare billing
  • Medicare batching and exceptions
  • Scanning mail and allocating
  • Ensuring a friendly and professional service is provided to patients
  • General front desk/ reception duties
  • Assisting Doctors and Nurses with their general administrative duties
  • Ensuring that the medical centre is maintained in a clean tidy and presentable manner.

Essential Criteria

  • Previous experience in Medical Receptionist Role.
  • Excellent customer service and communication skills with a pleasant telephone manners.
  • Professional, punctual, and flexible
  • knowledge of Accreditation Setup and Audit requirements and ability to participate
  • Working experience of Best Practice Software, Hot Doc and other practice software used by a medical clinic
  • Ability to adapt to new tasks and fluctuating time pressures.
  • Attention to detail.
  • Ability to work in a team environment as well as independently.

Job Type: Casual

Pay: $20.69 – $30.03 per hour

Experience:

  • Medical admin: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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