Senior Human Resources Coordinator

Displays strong leadership skills with the ability to influence a collaborative and positive work culture.
Exhibits a solutions-oriented mindset and the ability to implement effective strategies for resolving complex HR issues and challenges.
Competitive Full-Time salary $125,000 - $135,000 (based experience) plus Superannuation

About The GEO Group Australia

Ravenhall Correctional Centre is part of The GEO Group Australia, based west of Melbourne and is Victoria's largest prison for adult sentenced and unsentenced males. It's contemporary campus-style design provides a safe and humane environment that enables and nurtures GEO's Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO's Community Reintegration Centre.

For more information about our organisation visit our website 

About Ravenhall Correctional Centre

Ravenhall is Victoria's largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before.  In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO's Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall's unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, Correct Care Australia, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

About the Opportunity

Reporting directly to the Human Resources Manager, you will enjoy collaborating with the broader Ravenhall Leadership Team to enable culture improvement initiatives and to achieve our organisational and centre objectives. As the Senior HR Coordinator, you will be a key member of our Human Resources team and will be responsible for providing hands-on supervision to direct reports, offering coaching and guidance to a multidisciplinary cohort of leaders and supervisors, and demonstrate strong knowledge across a breadth of HR disciplines.

As someone who demonstrates a natural growth mindset you will excel in this role by having an agile and flexible approach where you will oversee the recruitment, payroll, and workforce planning functions. The Senior HR Coordinator also provides support and advice regarding complex OHS/Injury Management matters, employee relations, industrial relations, and attendance and performance management related issues to the Human Resources Manager. In addition, the Senior HR Officer provides support and assistance to Department Managers with their respective General Administration Support Officers.

Key Accountabilities

• Identify and promote better practice and quality improvement approaches for current processes, systems and policy frameworks that enable the development and delivery of contemporary HR approaches.
• Encouraging HR leadership across the site with a focus on delivering a "can-do" approach to problem resolution demonstrating flexibility and understanding of unique circumstances while maintaining established business requirements.
• Assist leadership teams to support the achievement of relevant departmental and organisational goals and key objectives in a timely and efficient manner.
• Providing advice, coaching, feedback and support to the leadership teams to effectively manage staffing, performance and development needs of the workforce.
• Provide professional human resource and industrial relations advice and support to staff and managers, ensuring accuracy, confidentiality and integrity of information is maintained at all times.
• Provide supervision and support to the various direct reports to assist in managing business priorities and complex matters that may arise within these functions
• Provide expert and timely interpretation, guidance and support to leaders and employees in relation to legislation, industrial agreements, policies and guidelines.
• Provide managers with advice and support with recruitment, employment and performance management related matters, including resolution of grievances and disciplinary matters.
• Provide support to Department Managers to assist in adequately staffing the General Administration Support Officer pool to ensure coverage of business requirements.
• Provide regular reports and analysis of information/data, including the maintenance of accurate HR Systems.
• Liaise and coordinate with other departments and Head Office on various projects from time to time.
• Ensure compliance with all Company Policies and Procedures and the Governance, Risk and Compliance Manual.

Key Selection Criteria

Essential:

• HR related qualifications or relevant industry experience (minimum 3 years experience)
• Proven experience managing end to end complex employee matters
• Proven experience in developing and delivering practical operational HR solutions.
• Proven recent HR Generalist experience in a fast paced and complex environment.
• Demonstrated personal qualities conducive to team oriented work where initiative, flexibility and personal organisation are required.
• Expertise in the provision of timely, accurate advice with the ability to convey compliance of HR policies, systems, procedures and tools.
• You will also have knowledge regarding the Fair Work Act and National Employment Standards.
• Sound knowledge of workplace legislation and industrial relations frameworks and ability to apply this in context of the work environment.
• Exceptional attention to detail with proven high level of written and oral communication and time management skills with the ability to work professionally and effectively.
• Ability to maintain discretion and integrity when dealing with confidential personnel and human resources matters.
• Minimum diploma level qualification in Human Resources Management or related.

Desirable:

• Previous supervision / management skills responsible for a small team.
• Sound knowledge of OHS and Injury Management requirements.
• Membership with AHRI or similar professional body.
• Proven ability and experience with managing stakeholder relationships in a unionised environment

About the Benefits

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:

• Professional development opportunities (including further education sponsorship)
• Competitive salary
• Free parking
• Employee Assistance Program
• Staff gym
• Subsidised meals
• Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
• Discounted Private Health Insurance (Medibank Private)
• VCEA (Victorian Correctional Employees Association)

How to Apply

To initiate the application process, click on the "Apply"button and proceed through the application questionnaire located beneath the job advertisement.

The application process has several stages, and should your application advance, you will be expected to engage in the following steps:

• In-Person (preferred) or Virtual Interview Attendance
• Reference checks will be conducted following the interview
• Fit2Work and National Police Certificate Authority Clearance which will be covered by our organisation
• Pre-Employment Medical and Fitness Assessment, which will be covered by our organisation

Important: Please note that Pre-Employment clearance can take approximately 6-8 weeks.

To be considered for this role, applicants must submit a cover letter addressing the key selection criteria and a current resume.

For any enquiries, or to discuss these positions in more detail please contact

Applications close at 11:59pm Sunday, 31 August 2025.

Please note* This is a progressive campaign and interviews may commence prior to the closure of the advertisement.

Aboriginal and Torres Strait Islander applicants are encouraged to apply

We are always looking for people to join or company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE       AGILE INNOVATIVE

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