Portfolio Manager

5 days ago

Sunshine Coast Queensland, Australia Troocoo Full time $80,000 - $120,000 per year

An exciting opportunity exists for an experienced and passionate leader to oversee the delivery of high-quality, person-centred disability support across a portfolio of home (SIL) services in the Sunshine Coast.

This role offers the chance to lead a dedicated team by example and renewed focus on client outcomes, staff development, and service excellence.

Key Responsibilities:

  • Lead, develop and support a high-performing team of Site Supervisors and Support Workers.
  • Drive person-centred, strengths-based service delivery aligned with client NDIS plans.
  • Manage day-to-day operations including staffing, incident management, rostering, and financial oversight.
  • Collaborate with families, health practitioners, support coordinators and other stakeholders to ensure consistent and safe support.
  • Champion continuous improvement and implement strategies that promote service innovation and efficiency.
  • Handle complex client needs and escalate risks where appropriate.
  • Build community connections and identify opportunities to grow and tailor services in line with local needs.

About You:

  • Bachelor's degree in Human Services, Social Work, Psychology, or related field.
  • Minimum 2 years' experience managing disability, community, or residential services.
  • Strong understanding of the NDIS, relevant quality and safeguarding standards, and sector legislation.
  • Proven ability to lead, coach and develop diverse teams in dynamic service environments.
  • Confident communicator with strong stakeholder engagement and crisis response capability.
  • Demonstrated ability to manage competing priorities and deliver operational results.

Benefits:

  • Salary packaging options up to $15,900 (plus additional entertainment benefits)
  • Professional development support and internal career pathways
  • Employee Assistance Program for you and your immediate family
  • Paid parental leave and additional leave benefits
  • Health and fitness discounts with selected providers

This is a rewarding leadership opportunity for someone who wants to make a genuine impact in the lives of people with disability while leading a service through an exciting phase of growth and improvement.

Apply now or reach out for a confidential discussion.
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