Information Technology Support Team Lead

9 hours ago

Sydney, New South Wales, Australia 7c80991a-9e67-4d27-87cf-dce78dd6fdb6 Full time $150,000 - $170,000 per year

IT Support Team Manager | Elite Global Quantitative Trading Firm

Lead by Example. Master the Crisis. Drive Strategic Change.

ScaleUp your Career.

Tired of the status quo? We are seeking an elite IT leader to command the operational core of a high-speed global quantitative trading powerhouse.

This is your career defining opportunity to seize absolute influence, directing the mission critical support that guarantees global uptime.

You won't just manage problems; you will be the ultimate crisis architect, a strategic voice to stakeholders, and the leader who ensures zero downtime.

Bring your intense curiosity and commitment to be a relentless problem solver for your indispensable work directly guarantees the stability and performance required to win in the world's most competitive global finance.

What You Will Do

  • Lead global team and mentor staff by overseeing multi-region teams (Sydney/Hong Kong/Mumbai), driving project excellence, and fostering a high-performing culture.
  • Direct crisis management by owning all escalated technical issues, determining systemic root causes, assessing business impact, and reporting clear action plans to stakeholders.
  • Drive APAC strategy by applying deep domain knowledge to create strategic proposals that influence technology roadmaps and process improvement across the region.
  • Manage critical EUS by ensuring the stability and performance of all local end-user infrastructure (Desktops, Phones, VC, Network) for traders and engineers

What's Needed

  • 10+ years of experience in supporting office technologies, with at least 3 years leading an IT Support Team in a large, global organization
    .
  • Exceptional leadership, communication, and decision-making skills; must be outcome-oriented and self-driven with the ability to plan forward.
  • Strong troubleshooting skills and practical knowledge of
    Microsoft Windows (7 & 10), Active Directory, DNS, DHCP, SCCM, and MS Office Suites.
  • Requires prior experience supporting a 'follow the sun' model and a
    basic understanding of networking concepts (routing/VLAN's/Firewalls/etc.)
    . Mandatory participation in the team's APAC office rotational hours is required.
  • Advantageous experience includes
    Data Centre environments (racking/cabling), trading room environments, and trading applications
    .

This is your chance to join an elite client where innovation is the only constant. They merge scientific method and quantitative expertise to build and deploy complex strategies, giving them a decisive edge in global derivatives markets.

This is a full-time role with 100% onsite office culture in Sydney (Barangaroo), offering a highly competitive package of $150k-170k + super + bonus, and requires you to have full working rights in Australia.

If you are ready to take your career to the next level, reach out to Piero

  • Cyber & Information Security Lead

    2 days ago

    Sydney, New South Wales, Australia The Network Technology Recruitment Full time $144,000 - $216,000 per year

    Cyber & Information Security LeadHybrid - Sydney$180k PackageHow about the opportunity to lead hands-on security in a tech-first org, shaping strategy and strengthening critical systems?About the CompanyYou'll be joining a leading financial services and technology business that is transforming how customers access and manage financial protection. Known for...

  • Delivery Lead, Technology Products

    2 weeks ago

    Sydney, New South Wales, Australia Royal Melbourne Institute of Technology Full time $120,000 - $180,000 per year

    Overview:Dynamic Delivery Lead, Technology Products position available, Permanent position.Based at the Melbourne CBD campus (Hybrid role), and Flexible Working ArrangementsWe will be looking for a self-motivated, experienced Delivery Lead responsible for end-to-end technology delivery in a complex, cross-functional education and enterprise environment.The...

  • Head of Information Technology

    6 days ago

    Sydney, New South Wales, Australia Region Group Full time $120,000 - $180,000 per year

    Head of Information TechnologyAre you a strategic technology leader who excels at building strong partnerships and delivering impactful IT solutions?Do you thrive at the intersection of technology strategy, project delivery, and cross-functional stakeholder management?About the RoleWe are looking for a strategic and hands-on Head of IT to lead our technology...

  • Technology Team Lead

    2 days ago

    Sydney, New South Wales, Australia Susquehanna International Group, LLP (SIG) Full time $120,000 - $250,000 per year

    Overview Susquehanna is looking for a Technical Team Lead to join our APAC exchange Connectivity team. In this role you will develop and enhance low latency and high frequency exchange connectivity applications by designing, implementing, and delivering complex software systems that meet the business needs. You will manage a team of highly technical...

  • Technology Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia Susquehanna International Group, LLP Full time $120,000 - $200,000 per year

    OverviewSusquehanna is looking for a Technical Team Lead to join our APAC exchange Connectivity team. In this role you will develop and enhance low latency and high frequency exchange connectivity applications by designing, implementing, and delivering complex software systems that meet the business needs. You will manage a team of highly technical software...

  • Information Technology Support Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Mastercom Australia Full time $60,000 - $100,000 per year

    Mastercom, a leading provider of communications, video and electronics systems servicing business critical customers across multiple industries,is seeking anInformation Technology Support ConsultantReporting to the ICT Manager,this role will be a key part of our ICT operations, responsible for ticket resolution, client support, and IT project assistance.You...

  • Technology Team Lead

    8 hours ago

    Sydney, New South Wales, Australia Jobs via eFinancialCareers Full time $120,000 - $250,000 per year

    OverviewSusquehanna is looking for a Technical Team Lead to join our APAC exchange Connectivity team. In this role you will develop and enhance low latency and high frequency exchange connectivity applications by designing, implementing, and delivering complex software systems that meet the business needs. You will manage a team of highly technical software...

  • Chief Technology Officer

    6 days ago

    Sydney, New South Wales, Australia DXC Technology Full time $120,000 - $180,000 per year

    DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance,...

  • Information Technology Sales Specialist

    5 hours ago

    Sydney, New South Wales, Australia CYGEN CONSULTING Full time $90,000 - $120,000 per year

    Company DescriptionCYGEN Consulting is dedicated to empowering digital innovations for retail stores, enhancing their ability to engage with consumers by embracing a 360-degree retail experience. CYGEN eCaaS platform is user-friendly, designed according to Australian standards, and requires minimal training for SMEs. Our cloud-based SaaS platform syncs data...

  • Information Technology Support Technician

    9 hours ago

    Sydney, New South Wales, Australia Chambers Russell Lawyers Full time $60,000 - $80,000 per year

    About Chambers Russell LawyersChambers Russell Lawyers is a national, dynamic and growing law firm with a strong reputation across building and construction, insurance, strata and community title, dispute resolution, and litigation, as well as property, personal injury, insolvency, and estate planning.Our firm is backed by strong nationwide industry and...