Business Analyst

A little about us

Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top

We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions, and returned nearly $93 million in value to our Members.

At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community.

Join us and be part of a team that's committed to driving success, innovation and making a difference, while having some fun along the way

Role Purpose

We're looking for a driven and detail-oriented professional to help shape and refine the way we work. In this role, you'll play a key part in reviewing, designing, and improving business processes to boost efficiency and productivity across the organisation. You'll work closely with stakeholders to gather and document requirements, validate designs, and support the implementation of innovative solutions. From rolling out new software to managing small-to-medium projects, your work will directly contribute to smarter, more streamlined operations.

What You'll Be Doing

• Collaborating with teams to understand business needs and translate them into clear, actionable requirements

• Supporting the design and implementation of new systems and process improvements

• Leading or contributing to small-to-medium sized projects

• Conducting testing, change impact analysis, and stakeholder engagement

• Helping to embed new technologies and ways of working across the business

What You'll Bring

Skills, Knowledge & Attributes

• Solid understanding of IT systems and how they support business operations

• Strong grasp of business analysis techniques, project methodologies (Agile and Waterfall), and change management principles

• Advanced proficiency in Microsoft 365 tools, including Excel, Project, Copilot, Visio, Miro, and Word

• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels

• Analytical mindset with a knack for solving complex problems

• Ability to stay calm under pressure and adapt to shifting priorities

• Strategic thinker with a proactive approach to planning and delivery

Experience

• 5+ years in a similar role, contributing to the delivery of modern Finance, ERP, CRM, or Insurance systems

• 4+ years working within Agile/Scrum environments

• Skilled in translating business needs into technical language and vice versa

• Confident using JIRA or Azure DevOps to manage product or project backlogs

• Familiarity with SQL and data analysis

• Experience with Microsoft Dynamics, Sitecore, Mulesoft, or Power BI is a plus

• Exposure to cross-functional DevSecOps teams is highly regarded

• Strong coordination and project management capabilities

•  Copilot AI (or willing to learn/adopt) will be highly regarded.

• Knowledge around UX principles or best practise, and skills in Figma or UI design will be highly regarded.

Qualifications

• Tertiary qualifications in IT, business, or a related technical field is desired but not essential.

A little on life at Capricorn

Joining our community is about more than just a job, so here's what's in it for you:

• Work flexibility – We're all unique, and so are the ways in which we work. Whether it's flexible hours or WFH arrangements, we'll work with you to find the best way for us to work together.

• Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.

• Paid parental leave – during life's most important times, we support parents' leave (for both parents) and their transition back to work.

• Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.

• A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.

• A cherry on top – we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

• Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started

Sound like you'd be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and details on Capricorn, please visit our website