Tourism Development Communications Coordinator

Permanent Full Time hours per week

$95,534.96 to $99,695.13 Annually + up to 13% super

RCC Officers' Level 5

Redland City Council offers you the chance to improve lives and shape your own career… in a truly special place.

Redlands is proud to rank among Queensland's Top 5 local government areas for wellbeing in the SGS Cities and Regions Wellbeing Index - confirming our community as a great place to live, work, and grow.

Join our team as a Tourism Development Communications Coordinator

Are you passionate about driving tourism growth on Redlands Coast and positioning the region as a vibrant tourism destination? If so, we invite you to apply for the
Tourism Development Communications Coordinator
position at Redland City Council

Your responsibilities will include:

• Promote Tourism: Provide expert advice and support to local operators and stakeholders, ensuring compliance and promoting Redlands Coast as a premier destination
• Lead and Innovate: Manage the Visitor Information Centre, coordinate industry development programs, and lead a small passionate tourism team to deliver exceptional visitor experiences
• Enhance the Visitor Experience: Develop engaging content, itineraries, and marketing collateral across digital and print channels to showcase the region's unique attractions

Skills and experience:

• Tourism and Marketing Expertise: Knowledge of destination marketing, industry stakeholders, tourism operations, attractions, and distribution channels to grow visitation
• Operational Management: Ability to manage a Visitor Information Centre, which includes managing rosters for the small team, merchandise ordering and supporting team members in daily operations
• Stakeholder Engagement: Skilled in building relationships with tourism operators, industry partners, and digital teams to identify opportunities and deliver results
• Event and Communication Skills: Confident, well-presented communicator who can represent the region at events, engage visitors, and work flexibly and champion visitation to our naturally wonderful Redlands Coast.

Make sure to read the full Position Description before applying - it outlines everything you need to tailor your resume and cover letter.

Why this role stands out:

• Impactful Work: Play a key role in shaping tourism experiences and growing visitation to the stunning Redlands Coast
• Variety and Challenge: Enjoy a multifaceted role that blends strategy, marketing, stakeholder engagement, and hands-on event involvement
• Collaborative Environment: Work with a tight-knit, passionate team and connect with leading tourism partners across Queensland and Australia
• Lead: Supervise two Visitor Experience Officers at the Visitor Information Centre to provide high quality services and achieve corporate goals.

More reasons to love working with us:

• 17.5% annual leave loading + Christmas ex-gratia day
• Paid parental leave and purchased leave options
• Access to development and study assistance programs
• Discounts with 400+ retailers and fitness providers
• Flexible working options through RedFlex - our flexible work program offering flexibility in how, when and where you work.

View more great employee benefits
here.

Who we are:

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city's day-to-day life and long-term growth. With over 1,200 employees across diverse teams, we're committed to shaping a thriving, sustainable region that our community is proud of.

Guided by our
Values
, we're proud of the work we do and the people who make it possible. Visit our
careers page
to learn more and read the
stories of our incredible team
.

Eligibility:

• You'll hold Current 'C' class driver's licence
• You'll have some availablity to work evenings, weekends and public holidays on occasion
• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits
• To be eligible for employment, applicants must have the legal right to work in Australia
• Tertiary qualifications in Tourism/Business Management or Marketing are highly desirable.

Ready to join us?

Click Apply to submit your application via
Council's online portal
(or through OURspace for current employees). Please include:

• A one-page cover letter; and
• A current resume outlining how you meet the role requirements.

Note: We do not accept email, hard copy or third-party applications.

For more information about this position

, please contact
Shannon Thwaites
on

Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on
02/12/2025.

At Redland City Council, we're committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

We are committed to creating an inclusive recruitment experience. If you require any adjustments to support you through the recruitment or interview process, please contact us