Technology Support Specialist
3 days ago
Technology Support Specialist (Clubs)
Job Type:
Casual
Pay:
AU$32.50 – AU$42.50 per hour
Licence/Certification:
- Security Providers (QLD) OR Class 2C Security License (NSW) (Preferred)
- Full Driver Licence (Required)
Work Authorisation:
- Australia (Required)
Work Location:
In person
About the Role
We're looking for a hands-on Technology Support Specialist to join our growing team at Cyberry at our head office in Miami, Queensland.
This role is ideal for someone who enjoys variety : supporting IT systems, network infrastructure, and audio-visual technology across venues in the hospitality industry.
You'll provide both on-site and remote support to clients, so strong communication skills and a professional approach are essential. The role includes troubleshooting, installation, and maintenance work, with occasional physical setup and cabling tasks.
Key Responsibilities
- Troubleshoot and maintain IT and AV systems across client venues.
- Assist with software and hardware setup, configuration, and updates.
- Provide technical support and guidance to clients.
- Support and maintain Microsoft Server and Active Directory networks.
- Work with network infrastructure, including running and terminating CAT6 cabling.
- Collaborate with our team and partners on new technology projects and installations.
About Cyberry
Cyberry is a technology and services company working with registered clubs and hospitality venues across Queensland and New South Wales.
We deliver a mix of technology solutions, signage software, and consulting services, helping venues run smarter and communicate better.
About You
- You have
intermediate IT skills
, especially with Microsoft environments. - You're familiar with
networks, servers, and AV systems
. - Most importantly, you're
comfortable working with systems you don't fully understand,
using general principles of problem solving, tinkering, and figuring things out as you go. - You enjoy
problem-solving
and learning on the fly. - You have
great people skills
and take pride in helping clients. - You're
hands-on
and not afraid to get involved in practical work.
Essential Requirements
- Current driver's licence.
- Ability to provide a
Police Certificate
. - Eligibility for a Security Providers Licence (QLD) or Class 2C Licence (NSW).
Desirable
- Qualifications in IT, Electrotechnology, or related fields.
- Experience in hospitality or venue environments.
If you're passionate about technology and want to be part of a growing small business that values curiosity, teamwork, and a good sense of humour, we'd love to hear from you.
Cover letters are optional but appreciated.
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