Business Support Officer

5 days ago

Kawana Waters, Queensland, Australia Elderly Care Full time $60,000 - $90,000 per year

Kawana Waters aged care facility is an idyllic retreat, situated along the serene Mooloolaba River on the Sunshine Coast. The emphasis on luxury and comfort, with magnificent gardens, riverside gazebos, and shady courtyards, creates a tranquil and aesthetically pleasing environment. The extension of the residence demonstrates a commitment to providing exceptional care to clients, ensuring they can enjoy a remarkable lifestyle while receiving the support they need.

To complement this facility, we are currently seeking a passionate, experienced, and capable Business Support Officerto join our team in a Full-time capacity (76 hours per fortnight). This role is responsible for managing clients' inquiries, nurturing relationships, and assisting with sales tours and residents' admission. You will be supported by and reporting to the Facility Manager.

You will be able to demonstrate that you meet the following criteria:

  • Be friendly, patient, compassionate and caring.
  • Be sales and customer-driven and have excellent interpersonal skills.
  • Coordinate sales enquiries, follow up with prospective clients, and facilitate sales and marketing opportunities for your facility.
  • Conduct sales tours with prospective clients and their families
  • Understanding of the aged care industry and local area strengths and weaknesses that contribute to the success and challenges of (occupancy) in the aged care residence.
  • Be able to approach the situation with flexibility, can demonstrate to work independently and as part of a team to maximize occupancy levels and client satisfaction.
  • Be able to work in a fast-paced environment and deal with and help people from all walks of life.
  • Be a strong advocate for continuous improvement / following up and addressing client feedback.
  • Excellent verbal and written communication skills
  • Previous experience in a management support role (aged care experience preferred)
  • Dedicated and self-driven to the achievement of KPIs.
  • Monitoring of procedures and standards in a service environment
  • Proficient in the use of common computer applications and technology generally

What Elderly Care offer you?

  • Competitive pay rate in the industry
  • Supportive team environment providing stability and consistency to your work.
  • Across Central to Southeast QLD and through to Victoria, internal employees are considered for secondment and promotion opportunities.

Apply now and become part of our compassionate team dedicated to enriching the lives of our residents, please submit your application via SEEK addressed to the Facility Manager.

A satisfactory Police Clearance Certificate is a requirement.

Elderly Care does not consider applications received through, or from, recruiters.

  • Support Services

    1 day ago

    Kawana Waters, Queensland, Australia Carinity Full time $45,000 - $60,000 per year

    Are you passionate about providing care for the elderly?Join a progressive and supportive Not-for-Profit organisationCasual roles availableCarinity – Shalom have exciting opportunities for Support Service team members to join the team. Reporting to the Residential Manager and Hospitality Services Manager, the Support Services team provide integral support...

  • Customer Service Consultant

    3 days ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time $50,000 - $70,000 per year

    Who is Control Insurance Solutions:Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customers and partner needs. We are...

  • Compliance Manager

    2 weeks ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time $120,000 - $180,000 per year

    The roleJoin Auto & General's high-performing Compliance team as we continue to strengthen our risk and compliance capability. This senior leadership role is responsible leading and driving our incident and breach management frameworks, ensuring compliance with regulatory requirements (ASIC, APRA, OAIC) while maintaining best practice across the business.As...

  • Christmas Casual Helper

    2 weeks ago

    Kawana Waters, Queensland, Australia Bed Bath N' Table Full time $60,000 - $80,000 per year

    Job no: 500545Work type: Christmas CasualStore/Office: QLD KawanaCategories: Retail Team MembersWHO WE ARE:At Bed Bath N' Table we are in the business of helping our customers to turn their houses into homes where they can create wonderful and lasting memories with family and friends.We are looking for charismatic and cheerful Christmas Helpers to join us...

  • High Care Senior Motor Claims Consultant

    2 weeks ago

    Kawana Waters, Queensland, Australia Auto & General Insurance Full time $80,000 - $120,000 per year

    The role:As our new High Care Senior Motor Claims Consultant, you will be managing a portfolio of end-to-end motor claims for customers experiencing vulnerability and/or a traumatic claim event that present in varying levels of complexity. You will be responsible for delivering an exceptional customer claim experience balanced with the accurate application...

  • Assistant Retail Manager

    1 week ago

    Kawana Waters, Queensland, Australia Wesfarmers Health Full time $60,000 - $100,000 per year

    Join Australia's Leading Health & Beauty RetailersFull-time positionKawana locationAbout UsAs one of Australia's favourite health and beauty retailers the Priceline/Priceline Pharmacy brand is in more than 475 locations nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and to receive the warm,...

  • Assistant Retail Manager

    1 week ago

    Kawana Waters, Queensland, Australia Priceline Pharmacy Full time $60,000 - $90,000 per year

    Job description:Join Australia's Leading Health & Beauty RetailersFull-time positionKawana locationAbout UsAs one of Australia's favourite health and beauty retailers the Priceline/Priceline Pharmacy brand is in more than 475 locations nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and to receive...

  • Qualified Hairdresser

    2 weeks ago

    Kawana Waters, Queensland, Australia Just Cuts Full time $40,000 - $80,000 per year

    DescriptionAn exceptional opportunity for stylists to join a community of expert haircutters to be part the largest group in the hairdressing industry and experience our unique family culture.Are you a Hairdresser that loves Cutting and Styling?Are you looking to thrive in a dynamic team the culture?Do you want a flexible roster and highly attractive pay...

  • Customer Claims Consultant

    2 weeks ago

    Kawana Waters, Queensland, Australia Budget Direct Full time $60,000 - $90,000 per year

    We need YOU To help us make a difference.At Auto & General, we're seeking enthusiastic and compassionate Home Claims Consultants to join our growing team in North Lakes.You'll be a vital part of our customer support team, providing exceptional guidance and support to individuals navigating the home insurance claims process. We strive to make this experience...

  • Customer Service Opportunity

    1 week ago

    Kawana Waters, Queensland, Australia Bradnam's windows and doors Full time $60,000 - $80,000 per year

    Full Time | Competitive Salary + Bonus PotentialWhy Join Bradnam's?Industry Leader – We are one of Australia's most respected manufacturers of aluminium windows and doors, supplying builders and customers across the country.Supportive Local Team – Work alongside people who care about doing a good job and supporting each other.Opportunities to Grow – We...