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Customer Support

3 weeks ago

Burleigh Heads, Queensland, Australia Payment Brands Group Full time $28,000 - $35,000 per year

The Payment Brands Group has been working within the Finance and Fintech sectors for 15+ years across Australia, New Zealand and USA.

Our mission is to improve the financial health of businesses through the latest technologies, efficient payment methods and access to our suite of services to combat slow payers.

The Position:

We are looking for customer support consultants to join our accounts receivable team.

The successful applicants would be responsible for working with our clients to improve the financial health of their business through the implementation of our suite of services including our collection services.

The Perks:

  • We are offering above the award rate plus bonuses
  • Flexible working hours (up to 38 hours per week)
  • No weekend work
  • Convenient Burleigh location
  • Full training provided – no experience required
  • All conducted over the phone. No travel required.

About You:

We are looking for a range of people from all walks of life that are looking to grow and develop a career within our company.

If you have the following attributes then please get in touch

  • Eager to learn, go-getter attitude and goal orientated personality
  • Confident and polite telephone manner
  • Customer-focused approach to trouble shooting and resolving problems
  • Proficient computer skills
  • Must have the able to multitask and happy to work with people from all different backgrounds and industries.
  • 1+ year collection or accounts receviable experience preferred but not essential

To find out more or to organise an interview please email your resume below or alternatively call our office on and ask to speak to Loren or Lucy.

Job Type: Casual

Pay: $28.00 – $35.00 per hour

Experience:

  • Inbound call centre: 1 year (Preferred)
  • Outbound call centre: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

Expected Start Date: 08/09/2025