Sales Support Coordinator

2 days ago

Sydney, New South Wales, Australia Genesis IT Recruitment Full time $70,000 - $80,000 per year
  • Permanent Full Time
  • IT Managed Service Provider
  • Western Sydney Office Location

A leading and growing IT managed service provider is currently seeking an experienced Sales Support Coordinator who will be supporting the Sales and Marketing teams throughout the entire sales journey, from preparing quotes to managing contract renewals. This position is ideal for someone with a solid technical background and strong organisational skills who can work efficiently in a fast-paced, target-driven environment.

Key Responsibilities

  • Generate precise quotes for hardware and software products.
  • Handle sales order processing and coordinate invoicing.
  • Manage renewals for hardware and software contracts to maintain ongoing client relationships.
  • Keep CRM and quoting systems updated and accurate.
  • Assist with drafting proposals for projects and managed IT services.
  • Identify opportunities to upsell and cross-sell within existing accounts.
  • Support marketing initiatives and lead generation efforts.
  • Contribute to IT related projects and assist with general administrative duties across the company.

Key Requirements

  • Previous experience in IT sales support, quoting, or sales administration roles.
  • Good technical knowledge, ideally with understanding of IT systems and Microsoft 365 Cloud solutions.
  • Strong organisational skills and great attention to detail.
  • Ability to analyse data and generate reports to support sales and marketing decisions.
  • Familiarity with cloud computing concepts and SaaS products beyond Microsoft 365.
  • Ability to work under pressure, meet deadlines, and handle multiple priorities.
  • Experience using quoting and invoicing software.
  • Clear and professional communication skills, both verbal and written.

Salary Package: $70K-$80K Base + Super

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