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Digital Health Trainer
2 weeks ago
- Location: Multiple Western Health Campuses
- Employment Type: Fixed Term, Full Time
- Salary: HS4 + Overaward or Clinical Equivalent
About the role
The Digital Health Trainer is an integral part of a team at Western Health, responsible for developing and delivering high-quality training programs and support to Super Users and End Users including both clinical and non-clinical staff across all Western Health campuses in Digital Health. Trainers must possess a sound understanding of current workflows, ensuring they can effectively convey the impact of changes to end users.
You must also have a keen interest in learning and training new and existing workflows. Close collaboration with the Digital Health team, clinical staff, and stakeholders is crucial to provide ongoing support and training for users of Digital Health applications, aligning with Western Health's commitment to delivering safe, person-centered, and coordinated patient care.
Key responsibilities:
- Develop and deliver high-quality training programs for clinical and non-clinical staff across Western Health campuses.
- Create and maintain EMR training materials, including e-learning content and manuals.
- Provide onsite and post-go-live support for users during EMR implementations and upgrades.
- Collaborate with Digital Health teams and clinical staff to ensure effective adoption of system changes.
- Apply adult learning principles to ensure engaging and effective learning experiences.
About you:
- Experience in workplace training or education within the health sector, preferably in Digital Health.
- Clinical or informatics background with knowledge of EMR systems (Oracle Health or equivalent).
- Strong presentation, communication, and interpersonal skills.
- Ability to work independently and collaboratively in a complex team environment.
- Willingness to travel between Western Health sites to support users onsite.
Position Description
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients' lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you're passionate about Digital Health we'd love to hear from you. Simply click on the "apply" button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 16 September 2025.
Enquiries: For further information about this role, contact Meilisa Lengkong (Digital Health Learning & Development Manager) via
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
