Operations Administrator

Operations Administrator Open Space

• Great team environment
• Exposure to a variety of client sites  
• Be part of an established brand with real career progression opportunities

Our success is built on the talent and enthusiasm of our people.  We strive to create an inclusive environment for every team member to have a positive, enjoyable and rewarding work experience. Our culture is built around safety, care and empathy for people and good old fashioned customer service.  We are looking for someone who appreciates the diversity of our customers, contractors and teams.

Who are we

Programmed Property Services  open space maintenance services across a multitude of industries. Working with Programmed Property Services means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety. 

The Role

We have an outstanding opportunity for a focused and energetic individual to join our grounds maintenance team as a Operations Administrator in Brisbane to support and add to our existing team.

Position Summary

The Operations Administrator is responsible for supporting the Contract  managers and Co-ordinators in the execution of the SE Qld Open Space Contracts and Reactive Maintenance Operations in SE Queensland Open Space. This role ensures the efficient support, scheduling and completion of Scheduled Maintenance and Reactive Servicing across all Open space Contracts in SE Qld. The Operational Administrator is responsible for the Administrative support and governance support for SE Qld Branches including HSEQ and Induction Onboarding requirements. This role is to ensure that all SE Qld Branches maintain HSEQ, Employee Onboarding, Training , customer portal management and Accreditation are compliant with the broader Organisations Requirements.

Key Responsibilities

• Role will be based out of the Woodridge office
• Waged role based on 38 hrs per week
• Ensure Reactive Work completion is above 85% SLA completion
• Ordering bulk equipment/materials for Branches/Teams
• Liaise with contractors, suppliers, and other stakeholders to support works completion
• Assisting setting up of jobs in system.
• Service Completion Reports, Customer Reporting
• Provide support to Operations Teams
• Purchase Orders
• Identify and resolve operational issues, troubleshooting challenges as they arise.
• Support the SE Qld Branches with New Employee Onboarding
• Inductions
• Training
• Assist in supporting WMS/scheduling of work
• Support managing Licences/Accreditation  requirements of customers and employees
• Support the SE Qld Branches with HSEQ Governance
• Collation of Audits, Safety Conversations, Toolboxes and Sub Contractor Reviews

Skills and Experience

• Demonstrated experience in grounds maintenance
• Experience in leading a horticultural / gardening team
• Qualifications or experience horticulture
• Competent written skills
• A clear commitment and understanding of Quality and Health, Safety and Environment systems
• A current driver's license 

Employee Benefits  

• Great award weekly wage
• Long term career potential
• Paid parental leave and great discounts with selected retailers
• An Employee Assistance Program, which incorporates a tailored wellbeing initiative

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.