Accommodation Officer

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We're a team of imaginative and passionate people who believe in the power of sport to make a difference. 
 

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Accommodation Officer to join our Tournament Services team to deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026.

As this is a seasonal role, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the role

In this role you will be responsible for:

• Processing booking requests, confirming bookings across multiple stakeholder groups (Players, Media, Umpires, Official Tournament Guests) and others as required
• Preparing comprehensive reports such as rooming lists, release back reports and detailed post tournament reports
• Liaising with nominated tournament hotel suppliers to ensure smooth coordination and delivery of services
• Assisting with the maintenance of the EventsAir booking system to ensure accuracy and efficiencies as required
• Providing general administrative assistance to the Tournament Services Lead and wider team as required
• Collaborating with internal stakeholders regarding status of booking requests and arrangements
• Reconciling accommodation related charges and invoices post event as required

About you

To be successful in this role you will:

• Experience in hotel reservation and front office operations or professional conference (highly desirable)
• Experience in organising accommodation for major events (highly desirable)
• An understanding or interest in Tennis (desirable)
• Advanced computer and database skills in accommodation booking systems, specifically EventsAir booking system is highly desirable, Microsoft Office Suite in particular Excel
• Exceptional administration and organisational skills with a high level of accuracy and attention to detail
• The ability to work effectively under pressure in a fast-paced environment with competing priorities
• Strong time management skills and ability to effectively prioritise multiple tasks to meet deadlines
• Excellent customer service and communication skills with the ability to engage effectively with a diverse range of people and cultures
• Ability to speak multiple languages other than English (desirable)
• Work in a team environment and have a collaborative approach
• Preparedness to be flexible in regards to working hours and arrangements relating to work associated with Tennis Australia

What's to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• A range of discounts from our sponsorship partners
   

To Apply

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact

Applications close 08/09/2025, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. 

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.