Recovery Practitioner, Women's Early Intervention Service

About Us

At Anglicare Southern Queensland, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services across a vast geographic footprint, and in many types of locations.

About the Role

The Recovery Practitioner, Women's Early Intervention Service (WEIS) provides client and trauma informed support to women who are in contact with the criminal justice system, including those referred through Court Link, the Brisbane Watch House, and Brisbane Central and Brisbane South Probation and Parole offices.

Operating as a service system navigator and advocate, you will work alongside women at critical points of need, focusing particularly on securing safe, appropriate housing and reducing further criminalisation through early intervention. Using a strengths-based, recovery-oriented approach, you will provide case management, risk assessment, practical support, and coordinated referrals to relevant health, housing and social services.

This role is suited to a compassionate, skilled practitioner who is committed to social justice, recovery, and improving outcomes for women impacted by criminal justice involvement, homelessness, complex trauma, AOD use, mental health concerns and systemic disadvantage.

This is a permanent part-time, opportunity based at our Toowong office at 30.4 hours per week.

Responsibilities

• Complete outreach to Service Users in the community to build rapport and provide support.
• Develop and implement individual case plans with Service Users to address needs and meet their goals through collaborative case management.
• Build partnerships with relevant stakeholders (Probation and Parole, local housing providers) to collaborate on Service User's support and ensure holistic responses across services. Promote alternative solutions to remand to break the cycle of criminalisation.
• Explore safe and creative housing options for Service Users, advocate for their access to social housing, community housing or private rentals.
• Assist those already housed to sustain their accommodation by fostering tenancy skills and knowledge around their rights and responsibilities.
• Conduct ongoing risk assessments relating to domestic and family violence and AOD use. Implement a harm reduction approach with a focus on safety, recovery and psychoeducation.
• Assist with and advocate for clients to access necessary health and support services.
• Maintain accurate and up-to-date Service User records and comply with reporting processes for incidents and complaints.
• Facilitate Service User/staff feedback surveys and complete additional administrative tasks as needed.
• Promote a culture of trauma-informed and client-centred care. Adhere to a service framework focusing on self-determination, social justice, and strengths-based practice.
• Support the implementation of quality practice enhancements and evidence-based innovations and stay updated with current methodologies through relevant networks.
• Foster positive relationships within the team, actively engage in meetings, and provide supportive peer interactions.
• Contribute ideas for improving work processes, participate in professional development, and assist with implementing changes for continuous improvement.

Qualifications, Credentials and Requirements

• Current Blue Card
• Current Queensland Driver Licence
• Degree in Social Work, Human Services or a related field, and/or equivalent practical experience in the public and community housing sector and related service systems including criminal justice, health, mental health and drug and alcohol

About You

• Experience with case management and assessment of adults - especially women who have a history with the criminal justice system or complex trauma.
• Knowledge of the public and community housing sector.
• Understanding and application of Housing First principles, Trauma Informed practice and Recovery Oriented practice.
• Skilled in intervention strategies including AOD support, homelessness, DFV, mental health and family support.
• Commitment to culturally sensitive practice, particularly when working with Aboriginal and Torres Strait Islander women and women from culturally diverse backgrounds.
• Well-developed written and verbal communication, negotiation and influencing skills.
• Collaborative and productive; able to build rapport and develop relationships with a wide range of stakeholders.
• Solutions-focused, flexible, and self-managing with a strong emphasis on working as part of team.
• Competency with Microsoft Office; capacity to learn and use other software and systems.

What Happens Now?

Apply now by submitting your current resume and an optional cover letter, and by answering a few short application questions.

If you require any adjustments to the recruitment process or would like more information, please contact Jack Robinson on

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.