Recovery Practitioner Accommodation

About us

At Anglicare Southern Queensland, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services across a vast geographic footprint, and in many types of locations.

About the role

The Recovery Practitioner, Accommodation provides person-centred, trauma-informed and recovery support to single adult women and single young pregnant and/or parenting women who are experiencing homelessness or are at risk of homelessness.

Working from a strengths-based framework, you will empower women to build stability, resilience and independence through case management, practical assistance, and connection to community supports.

This role will involve both individual and group-based support, including developing case plans, facilitating workshops, and helping women transition successfully into safe and sustainable housing. Approximately 65% of your work will focus on adult women, with the remainder supporting young mothers and their families.

This is an excellent opportunity for a compassionate and motivated practitioner who is committed to social justice, empowerment and improving outcomes for women and families in need.

This position is a permanent, full-time role and based at our Women's Housing and Homeless Services at Toowong, QLD.

Responsibilities

• Deliver high quality, client case management and support services.
• Undertake assessments, develop case plans and facilitate goal setting using trauma-informed approaches.
• Support women and young mothers to access safe housing, develop life skills, and enhance wellbeing and self-determination.
• Facilitate group activities and workshops promoting personal development, parenting skills, and community connection.
• Maintain accurate and timely documentation, reports, and case notes in line with ASQ standards.
• Build collaborative relationships with internal teams, housing providers and community agencies.
• Participate in team meetings, supervision, and continuous improvement initiatives to support service excellence.
• Uphold Anglicare's values and promote safety, respect and dignity in all interactions.

Qualifications, Credentials and Requirements

• Degree in Social Work, Human Services or related field, and/or equivalent practical experience in the homelessness sector.
• Demonstrated experience providing case management and assessment support to adult and young women at risk of homelessness.
• Understanding and application of Trauma Informed and Recovery Oriented practice.
• Experience delivering intervention strategies relating to family support, homelessness, and at-risk women and children.
• Strong written and verbal communication, negotiation and relationship building skills.
• Ability to work both independently and collaboratively in a team environment.
• Competent in Microsoft Office and comfortable learning new systems.
• Current Blue Card (Working with Children).
• Current Queensland Driver Licence.
• Commitment to flexible working hours as required.

About You

You are an empathetic and skilled practitioner who thrives in a person centred environment. You're passionate about walking alongside women to support their recovery, wellbeing and independence. You understand the complex factors that contribute to homelessness and can provide practical, compassionate and professional support to those experiencing vulnerability.

You value collaboration, reflective practice, and continuous learning. You're ready to make a meaningful difference in the lives of women and families in your community.

What happens now?

Apply now by submitting your current resume and an optional cover letter, and by answering a few short application questions.

If you require any adjustments to the recruitment process or would like more information, please contact Jack Robinson on

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.