Administration Manager, Queensland Health

Your Leadership Will Keep Critical Care Running Smoothly

Take charge of a dynamic team of administrative professionals, driving high performance and ensuring seamless service delivery across the Division of Heart, Lung and Critical Care at Metro South Health.

Your new role:

As Administration Manager, you will lead and coordinate teams of administrative officers to deliver a client-focused, efficient, and compliant service. You will make a difference by:

• Managing the performance, development, and compliance of administrative staff in line with Queensland Health HR policies.
• Ensuring appropriate staffing coverage through effective roster planning, leave management, and placement of relief staff.
• Building team capacity through mentoring, coaching, and inspiring a high-trust, high-performance culture.
• Supporting recruitment activities and proactively planning for divisional staffing needs.
• Contributing to budget management and resource allocation to maintain service efficiency.
• Conducting audits and monitoring compliance with Health Information Management standards.
• Leading system and process improvements that optimise workflow, revenue capture, and service delivery.
• Coordinating training and onboarding for new and existing staff to meet organisational requirements.

About you:

You are a proactive and inspiring leader who thrives in a fast-paced, multidisciplinary healthcare environment. You will succeed in this role with:

• Strong written and verbal communication skills to clearly express ideas and influence outcomes.
• Experience managing and developing administrative teams, including performance management and skills development.
• Proven ability to collaborate effectively with clinical and non-clinical teams to achieve patient-focused results.
• A passion for continuous improvement, with the ability to identify and implement process efficiencies.
• Sound knowledge of HR and Industrial Relations frameworks (or the ability to rapidly acquire this knowledge).
• Competence with Microsoft Office and hospital-based information systems at an intermediate to advanced level.

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What we can offer you:

• Opportunities for professional growth, training, and career development
• Flexible work arrangements to support work-life balance
• A diverse, inclusive, and values-driven workplace culture
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging ( ) and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.