Pathology Collections Billing Manager

About the role

Mater Pathology currently has an opportunity for an experienced manager to join our team as our Pathology Collections Billing & Business Development Manager. This exciting opportunity will be based at our South Brisbane campus where you will be offered a 12-month maximum term contract working 38 hours a week.

As the Collections Billing & Business Development Manager, you will play a crucial role in delivering high-quality pre-analytical services to our patients and customers. You will lead a team of Collection Supervisors and Billing Coordinators, overseeing the customer-facing collections processes and back-end billing functions.

With over 100 years of experience, Mater Pathology is Queensland's leading not-for-profit pathology provider, at the forefront of innovation providing a broad spectrum of unique pathology expertise through its highly skilled cohesive team of pathologists and scientific, technical and administration staff.

Salary range: $ $67.20 per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900+ access to many staff benefits

What you'll be doing

• Supervising collections processes in both inpatient and collection centres
• Managing billing back-office functions
• Overseeing business development initiatives
• Building and maintaining relationships with customers and stakeholders
• Ensuring compliance with NATA, NPAAC, and Medicare requirements
• Managing team members, budgets, and service performance
• Driving continuous improvement in business processes
• Leading teams through periods of change
• Managing operational budgets and resource allocations
• Identifying and addressing compliance and risk issues
• Collaborating with key stakeholders for business development
• Providing leadership and coaching to team members
• Ensuring delivery of quality outcomes aligned with Mater's strategic plan

About you

• 5-10 years of management experience in a Hospital/Healthcare setting
• Experience in a laboratory for healthcare diagnostic services desirable
• Strong leadership and communication skills
• Proven track record in managing teams and driving results
• Knowledge of accreditation, compliance processes, and risk management
• Ability to work collaboratively with diverse stakeholders
• Commitment to continuous improvement and excellence

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close Thursday 11th September 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.