Courier Manager

Why You Will be Excited About This Role

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now, it's an exciting time to join us.

We have an exciting opportunity for a Courier Manager to lead the courier function for QML courier operations in Brisbane.

Our Couriers & Fleet Management division are the driving force to ensure our laboratories, clinics, and healthcare partners receive the specimens and supplies they need, when they need them.

About Us

QML Pathology is a Healius business. Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

About the Role

As Courier Manager, you will be responsible for overseeing the day-to-day operations of courier, access control, despatch and fleet management activities.

You will be a natural leader, and will be responsible for managing a team, workplace health & safety, operational performance, financial performance and liaising with key stakeholders in the business.

Key responsibilities will include:

• Leading a team of 3 direct reports - the Fleet controller and the North and South Metro Courier supervisors.
• Liaising with key stakeholders e.g. business managers, operations, department and branch managers
• Ensure all health & safety hazards are effectively identified, assessed, controlled and reviewed
• Oversee the despatch team to ensure workflow and procedure are managed efficiently
• Efficient management of QML fleet
• Review & manage the financial performance of departments
• Constant process improvement & recommendations

What Type of Person Will Be Successful

To be successful in this role, you will be an experienced operational leader in the fleet /logistics space, with pathology knowledge and/or experience.

These are the type of attributes & skills you would possess:

• Suitable tertiary qualification or relevant experience in logistics, transport, or a related field
• Demonstrated experience managing large teams in a fast-paced environment
• Strong working knowledge of courier operations and fleet management
• Excellent problem-solving, analytical, and decision-making skills
• Experience with staff training, supervision, and performance management
• Commitment to safety, compliance, and operational excellence
• Outstanding communication and interpersonal skills
• Experience in budget management and process optimisation
• Current clean drivers licence

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Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Right to work, background checks and clearances

You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.

Our commitment to diversity and inclusion

QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.

If you would like further details please email

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