Dispatch and Logistics Coordinator

4 days ago

Noble Park, Victoria, Australia Nationwide Group Full time
Join a Fast-Paced, Supportive Team in a role that makes a Real Difference

Noble Park Location | Free Onsite Parking & Gym | Employee Benefits Included

About Us

At Nationwide Group (NWG), we're proud to be Australia's largest provider of emergency roadside assistance, towing, transport, and storage solutions.

With a team of 770+ dedicated professionals, including 550+ drivers. We operate 24/7, 365 days a year, helping to keep Australians moving.

We're a trusted partner of government bodies, law enforcement, road authorities, and leading automotive clubs, known for our commitment to safety, reliability, and integrity.

About the Role

Ready to step into a role where every day is different — and your coordination skills really matter?

We're looking for several Dispatch and Logistics Coordinators in PART TIME and FULL TIME opportunities to join our high-energy team. You'll play a key role in managing schedules, dispatching jobs, and providing real-time updates to both our customers and Tow Truck Operators (TTOs). Must be available for afternoon, evening and weekend shifts on a rotating roster.

If you thrive in fast-paced environments, love solving problems, and enjoy being part of a collaborative and supportive team, this is your opportunity to shine.

What You'll Bring

We're looking for someone who can hit the ground running with:

Effective communication skills – You can clearly and professionally communicate with customers, operators, and internal teams.

Customer service experience – You've worked in fast-paced service or coordination roles before (preferred).

Excellent time management – You can juggle multiple priorities and stay cool under pressure.

Attention to detail – You take pride in getting the details right, every time.

Team spirit – You love being part of a team that has each other's backs.

Problem-solving mindset – Quick thinker who knows when to escalate issues.

Technically confident – Comfortable using phones, emails, and booking software (training provided).

Goal-driven – Motivated to hit KPIs and contribute to team success.

Why Work With Us?

At Nationwide Group, you're not just a number, you're part of a team that values:

Thriving People – We're committed to creating meaningful and enjoyable workplace experiences.

Professional Growth – Ongoing training and development opportunities to help you build your career.

IACT Values – We live and breathe Innovation, Accountability, Care, and Teamwork.

Great Perks – Free onsite parking, gym access, discounted insurance and accommodation, and more

Ready to Apply?

To apply, submit your resume and cover letter in .docx or .pdf format.

Please note:

  • A police check will be required for successful candidates.
  • Recruitment agencies, thanks for your interest, but we've got this one covered.
  • Only shortlisted candidates will be contacted.

Join us and be part of a company that's always moving forward, just like the people we help every day.

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