Office Experience Manager

We're hipages - Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

About the role:

As our Office Experience Manager (Part-Time), you'll be creating a workplace that's not just functional, but fosters belonging, productivity, and fun. Working every Monday, Wednesday, and Friday (onsite),  you'll play a hands-on role in shaping an environment where people feel connected, supported, and excited to come to work. This role blends operations, culture, and creativity. You'll manage the day-to-day running of our Sydney office, coordinate meaningful moments that bring our team together, and champion a best-in-class employee experience across all touchpoints. From organising events and onboarding new hires, to keeping the office buzzing with positive energy, you'll be at the centre of it all.

You'll thrive in this role if you love connecting with people, take pride in the little details, and enjoy making things better. You're proactive, organised, curious, and always looking for ways to improve how we work and how we show up for each other. You're not afraid to ask questions, bring ideas to the table, or jump in to help wherever it's needed.

Above all, you'll embody our "One Team, One Experience" mindset, ensuring that everyone who walks through our doors, whether team member or guest, feels welcome, valued, and part of something great.

This is a varied, high-impact role where no two days are the same. If you're looking for meaningful work, a people-first culture, and the chance to help shape the heart of a fast-paced tech business, this could be the perfect fit for you.

Why join our People & Culture team?

• Competitive salary, benefits and perks
• In-house Talent Development team to support your personal and career growth
• Achieve results in an agile team, flat organisational structure
• One team culture with our teams in Australia, New Zealand, the Philippines and Vietnam.

How you will add value:

• Oversee daily office operations: reception, meeting rooms, supplies, cleanliness & vendor management
• Create a warm, homely atmosphere where everyone feels welcome and supported
• Manage office budgets, building access, safety protocols & WHS compliance
• Lead and develop a small team of Office Assistants
• Coordinate workspace logistics for new hires, moves, and onboarding
• Plan and deliver amazing team experiences: social events, wellbeing programs, and cultural moments
• Champion a vibrant, safe, and inclusive workplace culture

About you:

• Proven experience in office management, workplace experience, facilities coordination, or a similar role in a fast-paced environment.
• Experience planning, coordinating, and delivering engaging team events, social initiatives, or culture-building activities.
• Previous experience managing or coaching direct reports, with a collaborative and supportive leadership style.
• Demonstrated ability to manage budgets, track expenses, and identify cost efficiencies while maintaining quality.
• Strong understanding of workplace health & safety (WHS) policies and practices, including conducting audits and ensuring compliance.
• Experience working closely with People & Culture or HR teams, contributing to initiatives that enhance employee experience and engagement.
• Skilled at creating clear, engaging internal communications and content (bonus if you're comfortable using Canva or similar tools).
• A track record of building positive relationships at all levels, with excellent interpersonal, organisational, and problem-solving skills.

Life at hipages:

We're more than just a workplace - we're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it's why 85% of our team say their leader is great.

And there's more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don't expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We're proud to be endorsed by WORK180 for supporting women's careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you'd be a great fit - even if you don't meet every requirement- we'd love to hear from you.

We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

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