Account Manager ABP

Company description:

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

Australian Botanical Products (ABP), an IXOM brand, is a leading supplier of Essential Oils in Australia and New Zealand, with a growing presence in Asia. ABP has supplied essential oils, plant extracts and fragrances for use in a range of industries including cosmetic, pharmaceutical, food and flavour & fragrance. ABP is a TGA manufacturing facility offering contract manufacture and producing proprietary listed medicines for the domestic and export markets.

Expanding on IXOM's established Keith Harris fragrance & flavour manufacturing and Bronson & Jacobs distribution businesses, ABP strengthens and grow Ixom's specialised product portfolio, as well as local fragrance manufacturing capabilities, to open expanded customer markets.

Job description:

About your role

We're looking for a passionate and driven Account Manager to join our Life Sciences ABP and Personal Care team at Ixom. In this newly created role, you'll be responsible for driving sales growth by delivering exceptional product and service solution to an established portfolio of manufacturing customers within the industry. You'll own and manage key customer relationships, working closely to understand their needs and deliver tailored outcomes that support business growth.

Reporting to the Sales Manager of Life Sciences ABP, you'll be part of a team that prides itself on responsive account management and deep customer relationships. Your ability to collaborate with technical teams and leverage Ixom's broad portfolio of specialist materials will be key to your success.

Key Responsibilities

• Provide responsive Account Management and outstanding customer care
• Identify and act on new growth opportunities to enhance profitability.
• Collaborate with Product Managers to develop new customers, introduce new products, and expand market share.
• Create and execute customer action plans to improve satisfaction and commercial outcomes.
• Capture market intelligence and competitor information

Who are we looking for?

• Proven experience in B2B sales and account management, ideally within the complementary health space.
• Strong communication and relationship-building skills, with the ability to influence and negotiate effectively.
• Demonstrated success in delivering customised solution-based sales strategies.
• A strategic mindset with the ability to challenge the status quo and contribute insights to product and technical teams.
• A technical degree is advantageous but not essential.

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we'd love to hear from you

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.