Zone Community Capability Officer

Community Capability Officer, Clerk Grade 5/6 - Metro/Rhodes

Are you passionate about community resilience and emergency preparedness? Do you thrive in dynamic environments where collaboration and community engagement are key? Join the NSW State Emergency Service (NSW SES) in a rewarding role that empowers and supports local communities before, during and after emergencies.

• Be part of a
  volunteer-based, community-focused organisation
  making a real difference
• Work in a
  supportive, values-driven environment
  with a dedicated team
• Help build a safer, more resilient New South Wales
• Enjoy a competitive salary range of $99, $110,271.00 plus a
  15% field allowance
  ,
  12%
  superannuation
  , and
  leave loading
• Full time temporary role commencing mid-February 2026 to February 2027, with possible extension
• Based at Metro/Rhodes Headquarters - with hybrid working arrangements available.

About the opportunity

The NSW SES is seeking motivated and community-focused individuals to join our
Community Capability Team
. As a
Community Capability Officer
, you will play a vital role in supporting disaster resilience across NSW by building strong connections with local communities and stakeholders. You will lead and support initiatives that prepare communities for floods, storms and tsunamis, while also supporting our dedicated SES volunteers in their community engagement efforts.

As the Community Capability Officer some your daily tasks will include:

• Developing and maintaining networks with community organisations and Emergency Service partners
• Working collaboratively with stakeholders to deliver effective public preparedness campaigns
• Supporting volunteers to work alongside their communities to reduce their risk and be more resilient through community engagement

Before, during and after emergency events the team members work in a variety of Incident Management Team (IMT) roles predominantly focused on the Public Information Unit function. The successful candidates will be provided training in AIIMS which is the agency's emergency management framework, along with coaching and mentoring to ensure support is provided when performing in these functions.

As this role will visit communities and other stakeholders across the Zone, at times, there can be travel involved and work outside of standard business hours.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

• Be proficient in building and maintaining relationships with stakeholders, and be able to communicate with a wide range of external and internal partners as well as the ability to bring together a diverse group of stakeholders to work on a common goal
• Have experience in the development and implementation of innovative community programs, particularly for high profile or politically sensitive projects.
• Be a confident and clear communicator within public information, risk awareness and deeper community engagement campaigns
• Be willing to travel to promote and support the delivery of community programs
• Have a thorough knowledge of AIIMS principles and processes, and/or willingness to obtain competence within 12 months
• Be a self-driven, motivated achiever who can work with people from a diverse range of backgrounds with varying levels of education and work experience.

Interviews

Interviews will be held Friday 16 January 2026. Shortlisting will commence after the job closes and candidates selected for interview will be notified prior to Friday 12 December 2025

You Belong Here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact for confidential advice on options.

How to apply

Your application should include as separate attachments:

• A cover letter (maximum of one page) briefly responding to the
  essential requirements
  and your interest in the role
• Responses to each of the
  targeted questions
  (maximum of one page per answer); and
• An up-to-date
  resume
  of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

1. What is your experience in engaging different public audiences or groups around high profile, risk behaviour change or politically sensitive issues?
2. Describe a time when you brought together multiple stakeholders to achieve a shared goal? What was the goal, and how did you build alignment, influence decisions, and collaborate effectively throughout the process?

Want to know more?

The role description is available here.

For more information about the role, applicants are encouraged to contact David Webber

A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.

For more information on how to apply for a role in the NSW Public Sector please click
here.

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: 11:55pm Sunday 30 November 2025

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly