Outbound Telemarketing Officer

Are you a persuasive communicator who thrives on results and loves building connections? Do you want to be part of a high-performing team that works with some of the biggest names in tech across the Asia-Pacific region?

At CCM, we're looking for an Outbound Telemarketing Officer who can confidently pick up the phone, spark interest, and open doors for our clients. This is more than just cold calling, it's about having meaningful conversations, identifying real business needs, and connecting prospects with solutions that matter.

If you're goal-oriented, resilient, and ready to grow your career in a vibrant and supportive environment, this is your chance

About the Company

CCM is a multi-award-winning marketing tech agency that specialises in demand generation, sales enablement, and event execution for top-tier technology companies across Asia-Pacific.

With over 16 years of experience, we've successfully delivered hundreds of high-impact lead generation campaigns, building long-term partnerships based on performance, strategy, and trust.

Our Rhodes-based office is buzzing with energy, creativity, and smart people doing meaningful work. We offer the best of both worlds: a dynamic, results-driven culture and the stability and reputation of a long-standing brand.

The Role

As an Outbound Telemarketing Officer, you'll be the first point of contact between our clients and their future customers. You'll play a key role in qualifying leads, booking appointments, and helping our clients kick off new relationships.

You'll spend your days initiating high-value conversations, understanding business challenges, and confidently communicating how our clients can help. You'll use proven call frameworks but also bring your own flair, this is a role where your voice and thinking are valued.

Beyond the phone, you'll collaborate with our marketing and client teams, fine-tuning messaging, tracking results, and spotting trends. If you love the idea of being part of a tight-knit team where your insights matter, this role is for you.

A Day in the Life

• Start your morning with a short, focused team huddle, reviewing new campaigns, lead lists and daily goals.
• Power through outbound calls, building rapport and qualifying prospects across different industries.
• Update CRM notes, flag hot leads, and share feedback with the broader team.
• Jump into a brainstorm session to help refine messaging or uncover a smarter outreach angle.
• Finish your day having made a real impact, for our clients, and for yourself.

Key Responsibilities

• Conduct outbound B2B calls to generate leads and book appointments
• Engage with prospects to understand their business needs
• Present tailored solutions and overcome objections
• Track interactions and manage the sales pipeline in the CRM system
• Provide feedback on scripts and market conversations
• Work closely with internal teams to improve outreach strategies
• Ensure compliance with data privacy and telemarketing regulations
• Hold valid Australian work authorisation

What You Bring

• 3+ years of outbound sales or telemarketing experience
• Minimum 2+ years telemarketing experience if B2B outbound sales experience is limited
• Strong verbal communication and negotiation skills
• Confidence in cold calling and overcoming objections
• Proficiency in Microsoft Office and CRM software
• Experience with HubSpot CRM system
• Energy, resilience, and a goal-oriented mindset
• Ability to adapt across campaigns, clients, and industries
• Multilingual skills (highly regarded)

Why Work With Us?

• Hybrid work – flexible office and work-from-home setup
• Gym access in the building to stay active on your schedule
• Close to public transport for an easy commute
• Collaborate with a supportive, high-performing team
• Work with major tech clients across Asia-Pacific
• Ongoing training and career development
• Competitive salary + performance-based incentives

How to Apply

Apply via the Seek portal. For further information, please contact our external HR Consultant