Process Improvement Analyst

2 days ago

Sydney, New South Wales, Australia Macquarie Group Full time $90,000 - $120,000 per year

Our Legal and Governance Group Process Improvement team partners with Governance and Company Secretarial teams to make work simpler, faster and more effective. We work closely with operations and technology colleagues to redesign processes, introduce innovative tools, and support teams as they adapt to new ways of working.

This is a 12-month contract.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

As a Process Improvement Analyst, you will collaborate with teams to map and redesign workflows, making them more efficient and accessible. You will identify and help implement technology solutions, including automation, and guide teams through change by providing clear communication and practical support. Your work will contribute to building capability and momentum for process improvement across the Legal and Governance Group.

What you offer

  • Experience in process improvement, business analysis, or service design, with familiarity in process mapping tools and techniques
  • Ability to communicate ideas clearly and simply, using plain language and visual tools
  • A curious and thoughtful approach, with confidence to ask insightful questions and challenge assumptions
  • Comfortable working in agile, cross-functional teams and adapting to changing requirements
  • Exposure to AI or automation in a business context is highly regarded.
  • Qualifications in process improvement or design thinking, and experience in legal, governance or professional services environments is valuable.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About the Legal Governance Group

Our Legal and Governance Group is a global, dynamic and independent group of lawyers, governance professionals and technical specialists that protect and represent the interests of Macquarie, our businesses and our people. Our teams are at the forefront of Macquarie, undertaking cutting edge legal and governance work to support business outcomes.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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