Member Relationship Consultant

1 week ago


Brisbane Queensland Australia Medical Indemnity Protection Society Limited Full time $50,000 - $80,000 per year

Bring Purpose to Your Day – Member Relationship Consultant @ MIPS

Work for impact, not profit. Join a team that's driven, down-to-earth, and genuinely great to work with.

At MIPS, we're a not-for-profit supporting Australia's healthcare professionals with expert advice and indemnity insurance. We exist to make a difference, and we're proud to support those who care for others.

The Role

As a Member Relationship Consultant, you'll be a key point of contact for our members for onboarding, processing applications, and delivering exceptional service. No two days are the same, and you'll be backed by a team that's professional, positive, and passionate about what we do.

What You'll Bring

  • Customer service experience – both on the phone and by email
  • Attention to detail
  • Strong communication and problem-solving skills
  • Quick to learn, eager to grow
  • Permanent working rights in Australia

Nice to Have

Call centre experience, insurance knowledge, or time in an APRA-regulated environment.

Why You'll Love It Here

  • Purpose-driven work – we're a not-for-profit making a real impact
  • Hybrid flexibility – no weekends, just balance, work from home
  • Supportive culture – we're inclusive, energised and genuinely enjoy working together
  • Career growth – ongoing development and recognition
  • Wellbeing focus – programs, perks and volunteer leave
  • Good vibes only – we take our work seriously, but enjoy the journey

Ready to join a team that brings energy, purpose and positivity to everything we do? Apply now and help us support Australia's healthcare heroes, while building a career you'll be proud of. #JoinMIPS



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