Member Engagement Consultant

2 weeks ago

Brisbane, Australia RACQ Full time

**Member Engagement Consultant**
**(**
**Job Number**:
**23000012**
**)**

**Description**

**North Lakes Member Engagement Consultant**

RACQ North Lakes is looking for a fun, energetic and customer service superstar to join our team. We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
- Rate of pay at commencement is $31.18 Super + Penalty Rates
- Ongoing training and mentoring

**About you**:
Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic.
- You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude
- Strong written, verbal, and communication skills

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

**What we offer you;**

Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities via local community events
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- We invest in your career with in-house development programs and online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

**Work Locations**

Northlakes

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