Customer Support Officer

2 weeks ago

Adelaide, South Australia Clique Logistics Full time $60,000 - $80,000 per year

At Clique, this role isn't "just another customer service job." It's the launchpad. Don't take our word for it—our National Sales & Marketing Manager, General Manager of Commercial and Operations, and National Account Manager all started here within the last five years. That's the career runway you're stepping onto.

We're looking for a new Customer Support Officer to join our AM or PM team and help deliver the 10/10 experience our customers love.

Shift options (Mon–Fri only, no weekends):

AM Shifts

  • 7:00am – 3:30pm
  • 7:30am – 4:00pm
  • 8:00am – 4:30pm

PM Shifts

  • 9:30am – 6:00pm
  • 10:00am – 6:30pm
  • 10:30am – 7:00pm (Daylight Savings only)

Who We Are

Clique Logistics is a fast-growing freight management company that's been shaking up the industry since 2013. Our customer experience results speak for themselves—we're Australia's #1 for loyalty and appreciation.

Our values drive everything we do:
  • Do it better – We deliver a 10/10 experience and constantly ask, "How can we do it better?"
  • We've got your back – We're your mates in transport, and when things go wrong, you can leave it with us.
  • We give a s#t – What's important to you is at the heart of what we do.
  • Unleash your potential – The best people get the best results, and we create the space for you to grow.

What You'll Do
  • Be the friendly voice (and inbox hero) for customers via phone, email, and live chat.
  • Solve problems fast, with creativity and empathy.
  • Collaborate with your team to make processes smoother and experiences better.
  • Stay on top of industry updates so you can give customers the best advice.

What You'll Bring
  • Clear, confident communication skills.
  • Problem-solving chops and a love of creative solutions.
  • A positive, "we've got this" attitude.
  • Ability to thrive when things move fast.
  • Drive to level up your career and keep moving forward.

What's In It For You
  • Security: Freight doesn't slow down when the economy does.

  • Perks that count:

  • Employee of the Quarter bonus – $1,500 (yep, you can win more than once).

  • Gift cards for milestones and anniversaries.
  • 1x mental health day per quarter (no questions asked).
  • 1x volunteer/charity day per quarter.
  • Team vibes: Friday lunches on Clique, team events, and a culture that genuinely celebrates the wins.
  • Growth: Ongoing training, mentorship, and real career pathways.
  • Flexibility: Office open 7am–7pm, so no late nights or weekends.
  • Competitive salary + performance incentives.

Why Clique?

Because we're not just moving freight—we're moving careers forward. We're mates who back each other, give a s#t about the work we do, and challenge the industry by asking every day: How can we do it better?

If you're ready to unleash your potential with a company that delivers more than just freight, apply now and join the Clique crew.

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