Service Coordinator

4 hours ago

Bentleigh East, Victoria, Australia Wormald Australia Pty Limited Full time $60,000 - $90,000 per year
  • Attractive salary
  • Join a friendly and supportive team
  • Outstanding career opportunities with a national fire industry leader

About the Company

Wormald have been designing, installing and servicing fire protection systems since 1889 and are a leading provider of fire protection solutions with an enviable reputation and firmly established brand.   Wormald provides specialist fire protection applications, products, service and installation across the building and construction, mining and marine sectors.

About the Role

Based in East Bentleigh, Melbourne, an exciting opportunity has opened for an experienced Service Coordinator. This role supports the Monthly and Annual testing department, ensuring the seamless and on time delivery of high-quality customer service to our clients.

You will use your extensive administration and customer service experience ideally obtained in the building services industry to meet our customer service requirements. You will work directly with field supervisors, field technicians, clients and third party providers, coordinating our client and business needs.

Your primary duties will include, but are not limited to:-

  • Developing and fostering close business relationships with all stakeholders
  • Acting as the conduit between field-based staff and external clients
  • Developing a sound knowledge and understanding of company processes to ensure clear and concise information is conveyed to clients
  • Receiving, raising and following-up on service calls
  • Preparing documentation, service docket pricing, purchase orders and reports
  • Maintaining accurate record management in Pronto CRM system
  • Providing quotations and company standardised pricing, when required
  • Following up calls to clients to resolve outstanding issues

We require someone who possesses the following qualities:

  • A motivated self-starter with exceptional organisational skills
  • Ability to multi-task
  • Attention to detail
  • Ability to achieve deadlines with excellent time management skills
  • Strong focus on delivering customer service excellence
  • High level of written and verbal communication skills
  • Proficient in Microsoft Office, Pronto (or other ERP's)

Previous experience working closely with internal and external stakeholders, including business customers is a must.

This is an outstanding opportunity for an individual who is highly motivated with excellent people skills.  In return you will receive a competitive remuneration package with the prospect of great career advancement opportunities for the right person.

Wormald recognises that a diverse workforce is essential to our ongoing business success and encourages applications from women, Indigenous and Torres Strait Islander descent and people from diverse backgrounds.

Only successful applicants will be contacted.

RR314

  • VIC Service Coordinator

    5 hours ago

    Bentleigh East, Victoria, Australia Wormald Full time $60,000 - $90,000 per year

    Brand – Wormald | Bentleigh East, VIC | Full TimeAttractive salaryJoin a friendly and supportive teamOutstanding career opportunities with a national fire industry leaderAbout the CompanyWormald have been designing, installing and servicing fire protection systems since 1889 and are a leading provider of fire protection solutions with an enviable...

  • EOL | Project Coordinator

    6 days ago

    Bentleigh East, Victoria, Australia Bay Building Services Full time $60,000 - $80,000 per year

    About UsBay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.For further information please go to: About the RoleThe Project...

  • Roster Coordinator

    6 days ago

    Ringwood East, Victoria, Australia Holicare Full time $60,000 - $80,000 per year

    About HolicareHolicare is a trusted provider of Home Care Package (HCP), Department of Veterans' Affairs (DVA) Community Nursing Services and NDIS, supporting individuals across metropolitan Melbourne, Geelong, and Ballarat. With our head ooffice in Ringwood and a regional office in Ballarat, we are committed to delivering high-quality, person-centred care...

  • Coordinator Community Engagement and Participation

    2 weeks ago

    East Melbourne, Victoria, Australia royalvicto Full time $104,000 - $130,878 per year

    About the Role The Coordinator, Community Engagement and Participation is responsible for supporting the implementation of the Partnering with Consumers Framework across the Eye and Ear. In particular the Coordinator is responsible for both the consumer representative and volunteer programs which entails recruitment, orientation and training, evaluation and...

  • OSHC Coordinator

    6 days ago

    Cranbourne East, Victoria, Australia The Extend Group Full time $37,000 - $43,000 per year

    Outside School Hours Care Service CoordinatorCranbourne East, VIC$37 to $43 Per Hour + Superannuation Get paid more Earn an extra 10% above award with the Workers Retention PaymentCasual positionThe OpportunityVillageOSHC, part of The Extend Group, is looking for an OSHC Service Coordinator at St Thomas the Apostle Catholic Primary School in Cranbourne East...

  • OSHC Coordinator

    2 weeks ago

    Cranbourne East, Victoria, Australia The Extend Group Full time $37 - $43 per year

    Outside School Hours Care Service CoordinatorCranbourne East, VIC$37 to $43 Per Hour + SuperannuationGet paid more Earn an extra 10% above award with the Workers Retention PaymentCasual positionThe OpportunityVillageOSHC, part of The Extend Group, is looking for an OSHC Service Coordinator at St Thomas the Apostle Catholic Primary School in Cranbourne East...

  • Admissions Coordinator

    2 weeks ago

    East Melbourne, Victoria, Australia Workday Full time $70,000 - $120,000 per year

    Employment Type: Permanent full timeHours: 76 hours / fortnightLocation: Oakleigh, VICUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Tammy Ridgway Where there's life, there's Mercy. Where there's care, there's You.Through the battles and the breakthroughs, we're there. Where will you be?For over a century, our...

  • Automotive Service Advisor

    7 hours ago

    Ringwood East, Victoria, Australia Ringwood Volkswagen Full time $60,000 - $80,000 per year

    Company DescriptionRingwood Volkswagen in Ringwood, VIC, is dedicated to providing the best deals on new and used Volkswagens. We strive to ensure customers receive quality vehicles at the most competitive prices. Our commitment to excellence has made us a trusted name within the community and among Volkswagen enthusiasts alike.Role DescriptionThis is a...

  • Digital Operations and Bookings Coordinator

    6 days ago

    Ringwood East, Victoria, Australia Melbourne Skin & Dermatology Full time $75,000 - $90,000 per year

    Digital Operations and Bookings CoordinatorMelbourne Skin & Dermatology – Full TimeRINGWOOD & ROWVILLEAbout UsMelbourne Skin & Dermatology is a leading specialist dermatology clinic committed to delivering exceptional medical and cosmetic care. We focus on evidence-based treatments, compassionate service, and innovative technology to provide the highest...

  • Operational Services Officer

    2 weeks ago

    Burwood East, Victoria, Australia Triple Zero Victoria Full time $104,000 - $130,878 per year

    Impactful change role – leading service improvements for TZV's operational workforceWorking as part of a specialist team, collaborating across the wider emergency services sector Permanent and fixed-term opportunities, full-time roles with hybrid work arrangementsAbout Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the...