Member and Engagement Manager

Are you a Relationship Builder with experience dealing with Industry Memberships? We want to hear from you

About us

For over 30 years, Before You Dig Australia (BYDA) has partnered with industry to keep construction workers and the community safe when working near utilities. We are a not-for-profit Member organisation comprising of asset owning and non-asset owning members who support our vision of zero damage, zero harm, zero disruption across Australia.

As well as our free underground plan service, the "Look up and Live" overhead electricty safety tool, BYDA provides free safety education and awareness sessions to the civil construction and Building industry and relevant trades.  Each session covers a range of topics of discussion, including:

• How the BYDA safety tools work
• The importance of safe work near utilities
• Utility Plan Reading and complying with asset-owner instructions
• Consequences of damaging infrastructure (damage, harm and disruption)

Our Culture 

What's important to us is pretty simple: Our people, the work we do and who we do it for. Authenticity, passion and helping us create meaningful change is important to us, so in the time you spend with us you will feel connected, empowered and enabled.

You'll find a place where your opinion matters, your contribution is valued, and your uniqueness is celebrated. A workplace that is diverse, equitable and inclusive, representative of various backgrounds, perspectives and skills.

Qualifications & experience

• Strong communicator
• Agile, adaptable, and self-motivated
• Strong relationship builder and team player
• Ideally you are from a member services, construction or safety background
• Experienced in public speaking and facilitating training sessions and events
• Strong relationship builder and team player
• WHS or Utility experience well regarded but not essential

Ideally you will have experience in member services, account managment, training or safety.

Tasks & responsibilities

This role will be directly involved in working with existing members and will also see you playing a critical role in developing strong relationships with key stakeholders to ensure our local team is well positioned as a safety partner for industry when it comes to safe excavation and digging practices.

• Plan and deliver Member and Stakeholder engagement strategies that build meaningful relationships and dialogue
• Contribute to the national strategic goals by delivering local projects and initiatives
• Support the NSW damage prevention team deliver training and awareness sessions across NSW with a focus on safe digging practices to deliver our vision of Zero Damage - Zero Harm - Zero Disruption
• Facilitate and deliver workshops and forums for members and industry
• Advocate as required with relevant industry bodies for the development of training programs and qualifications that will assist in promoting safe work practices and asset protection.
• Contribute to the management and improvement of national training material
• Advocate as required with relevant industry bodies to promote safe work practices and damage prevention.
• Work with members to identify local opportunities to promote safety messages, best practice and create engagement between local members.
• Enhance and improve training, awareness and engagement of BYDA within the broader industry.

Benefits

• Before You Dig Australia offer a work from home model in NSW.
• We are a small but passionate team, who are committed to great support and work culture.
• Before You Dig is a registered not profit supporting the underground infrastructure industry achieve Zero Damage - Zero Harm - zero disruption, so join a like minded team working towards a vision you can be proud of.
• Company vehicle provided