
Member Engagement Liaison
2 days ago
We're seeking a seasoned professional to enhance consultation and engagement with external stakeholders, driving feedback from members and the RBA.
This role involves streamlining engagement activities, improving communication by managing contact lists, and selecting effective channels for member touchpoints.
Key Responsibilities- Manage contacts and lists, providing support and education to other teams.
- Create and coordinate surveys for member touchpoints.
- Coordinate member sessions and calendars.
- Multilateral member communications.
- Serve as a key conduit for member consultation processes with internal stakeholders.
- Ongoing process improvement, member impact analysis, and required reporting.
- 2+ years' experience in member engagement or business administration roles.
- Broad knowledge of payments technology or financial industry sectors.
- Experience managing contact and list databases.
- Data analysis and reporting skills for stakeholder insights.
- Ability to build relationships with internal teams and external members.
- Tailoring messages across multiple channels for diverse groups.
- Scheduling, planning, and logistics for member sessions, meetings, or workshops.
- Managing multiple priorities and deadlines.
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