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Customer Success Project Coordinator

2 weeks ago

North Ryde, New South Wales, Australia GamblingCareers Full time $80,000 - $120,000 per year

The Project Coordinator role involves providing overall project support including monitoring project plans, ensuring that deadlines are met, updating risks and issues, producing reports and briefing packs, handling the logistical requirements of the projects, as well as providing administration support to the Project Manager.

What You'll Do

  • Assisting and supporting the Project Manager in their daily duties.
  • Ensuring that relevant management information is gained and analyzed
  • Assigning tasks and holding weekly Project Check In meetings to track progress
  • Working with the team to remove blockers
  • Control schedule; scheduling projects and allocating resources
  • Track, analyze and communicate project risks and opportunities
  • Leading all aspects of procurement and communicating to procurement manager any issues arising; including raising Sales Orders via ERP
  • Involved in Coordinating projects from inception to completion.
  • Developing training and briefing material for staff.
  • Keeping in close contact with key project members and decision makers
  • Track and report project progress to internal and external partners
  • Update documentation and Project plan
  • Update Data security procedures
  • Support Project Manager with customer surveys, project reconciliation and weekly billings.

What We're Looking For

  • Validated skills in written and verbal communications
  • Basic project management strategies and tools
  • Ability to articulate and evangelize services with partners
  • Basic relationship management, collaboration, and conflict resolution skills
  • Candidate should be able to remain focused during times with timeline pressure.

Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen

Travel Expectations
None

Additional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.