Business Analyst
1 day ago
An AO5 Business Analyst vacancy is available in the Debt Management Centre (DMC) division of the Queensland Revenue Office.
You will leverage your expertise and data analysis skills to examine debtor behaviours, instalment plan data, and DMC call statistics. This analysis will enable you to identify innovative business improvement opportunities aimed at enhancing the client experience and reducing the State Penalties Enforcement Registry (SPER) debt pool.
The position is based in our Southport office with flexible work options available and access to professional growth pathways.
Please read the role description for more information. You can also contact Jordan Pearce for further information on We welcome questions and look forward to hearing from you.
Your Typical Day As a Business Analyst May Include
- Utilising data analysis tools to extract and analyse Call Centre and collections data, facilitating the development of reports to articulate business needs, to enable the development of strategies and operational solutions.
- Collaborating with Senior Management and technology teams to design and improve processes according to business requirements and timeframes.
- Analysing and challenging practices and procedures to improve operational effectiveness based on current and emerging industry trends.
To be successful in this role you will need to demonstrate:
- Experience with analytics tools and platforms such as Microsoft BI stack (Power BI, Excel, PowerApps, Power Automate), Genesys, eMite, or similar is highly regarded.
- Experience with statistical forecasting methods such as Erlang C is highly regarded.
- Knowledge of Paginated Report Builder, Azure BI, SQL Server, Tableau, Databricks, or similar is highly desirable.
- Experience in interpreting requests, preparing detailed data, and presenting timely information, including the creation and validation of complex reports, submissions, and documentation.
- An ability to take initiative, apply sound judgment, understand different perspectives and communicate effectively when developing solutions with others.
Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.
Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.
We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
If you are interested in this role - click "Apply" to be redirected to the full advertisement, including role description and contact details.
Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.
Job Ad Reference: QLD/662492/25
Closing Date: Thursday 9 October 2025
Occupational group
Administration
-
Senior Information Analyst
3 days ago
Gold Coast, Queensland, Australia City of Gold Coast Full time $120,000 - $180,000 per yearAbout The TeamThe City of Gold Coast is undergoing an exciting transformation, and as part of this, we are bringing our IT services in-house. To support this journey, we're looking for a Senior Information Analyst to play a key role in delivering specialist SAP data integration and development across our enterprise data platform.This is an exciting...
-
Security Vetting Analyst
1 day ago
Gold Coast, Queensland, Australia Connect3i Full time $90,000 - $120,000 per yearConnect3i – Assuring Australia's workforce of the future.At Connect3i, our mission is to provide Australia's best security vetting services built on people and quality, and contribute to our national security by assuring the future workforce. We are expanding our vetting capability and seeking experienced Security vetting Analysts who are ready to grow...
-
Senior Data Analyst
5 days ago
Gold Coast, Queensland, Australia City of Gold Coast Full time $90,000 - $120,000 per yearAbout Your New RoleAs a Senior Data Analyst at the City of Gold Coast, you will play a valuable role in driving data-driven decision making across the organisation. You will be responsible for working with City business partners to design and develop analytical solutions by creating self-service business intelligence reports and dashboards.This role requires...
-
ICT Solution Architect
1 week ago
Gold Coast, Queensland, Australia Paxus Full time $120,000 - $180,000 per yearJoin a forward-thinking government program that's delivering real change through technology. We're seeking a Digital Solution Architect with strong business analysis capabilities to support a range of digital platform projects.As a Digital Solution Architect, you'll:Lead the development of solution architectures and digital designs.Guide ICT solutioning that...
-
Senior Financial Planning
5 days ago
Gold Coast, Queensland, Australia Princess Polly Full time $120,000 - $180,000 per yearPrincess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online...
-
Ict Business Analyst
2 days ago
Gold Coast City, Australia KASHISH SALES PTY LTD Full timeOverview Position Description – ICT Business Analyst Company: Kashish Sales Pty Ltd Location: Bundall QLD 4217 Position: ICT Business Analyst Salary: $90,000 + Superannuation How to apply If you have required skills and qualifications apply by submitting your resume. Benefits - Competitive salary package with opportunities for progression. - Staff...
-
Business Analyst
4 weeks ago
Gold Coast City, Australia Embedded Search & Selection Full time- Gold Coast Location - Flexible Working Environment - Attractive Salary Package About the Company This is an ASX 300 organisation who are a real leader in their field. Operating throughout operate throughout Australia and Asia with headquarters in Melbourne and their technology teams on the Coast. About The Role The role of the Business Analyst – HR...
-
Revenue Analyst
7 days ago
Gold Coast, Australia HAYS Full timeExciting opportunity for a proven Analyst to work within the Commercial department of large service provider **Your new company** We have partnered with one of the largest and most successful service providers in QLD. Due to additional business requirements they are seeking an experienced Revenue Analyst to join their Southern Gold Coast team. Our client...
-
Commercial Analyst
1 week ago
Gold Coast, Australia Mansell Taylor Consulting Pty Ltd Full timeA private Australian business who have expanded globally are looking for a Commercial Analyst to join their team. Based on the Gold Coast, this is an amazing opportunity to join a growth journey, gain international experience and be part of some interesting projects. The Commercial Analyst will report to the VP of Commercial Services and will support the...
-
Pricing/merchandise Analyst
1 day ago
Gold Coast, Australia HAYS Full timePricing/Merchandise Analyst opportunity for a retail/FMCG specialist. **Your new company** With over 30 years of experience, this Australian retailer is a leader within their specialised field. In addition to this they have related products with business ventures within 4 different industries. Due to recent growth and a continued expansion phase underway,...
-
Data Analyst
3 days ago
Gold Coast, Australia Westpac Banking Corporation Full timeData Analyst **Data Analyst | 55403** - Permanent - Gold Coast Location - Part of multi-billion-dollar UNITE program **How will I help?** As a Data Analyst, you will be responsible for producing data analytics and insights. You will also support the performance of key controls to meet regulatory requirements and/ or mitigate risks. Key responsibilities...
-
Quality Assurance Analyst
3 days ago
Gold Coast, Australia Westpac Banking Corporation Full timeQuality Assurance Analyst **Quality Assurance Analyst | 55409** - Permanent and Max Term opportunities - Gold Coast Location - Part of multi-billion-dollar UNITE program **How will I help?** Your main duties and responsibilities will include: - Collaborate with QA and development teams to understand requirements and create a test strategy that covers...
-
Finance Business Partner Anz
5 days ago
Gold Coast, Australia TOA Global Full timeEffective Key Stakeholder Communication and Support - Data Efficiency Enhancement and Improvement - Accurate Month End Accruals and Prepayments Calculations **Qualifications / Skills** Business Partnering Team - CPA, CA or CIMA qualified - Minimum 3 years experience working in finance teams and preparing month end reporting - Effective analyst with the...
-
Business Analyst
1 week ago
Central Coast, New South Wales, Australia Careers at Council Full time $60,000 - $120,000 per yearCentral Coast NSW, New South WalesDescriptionDo you have a commitment to collaboration, continuous improvement, and a proactive approach to digital transformation? This is your chance to Rewrite the Future with us.Join a dynamic team focused on digital transformation initiatives and engage with a variety of stakeholders to drive impactful change.Utilise...
-
Principal Analyst
2 weeks ago
Gold Coast, Australia Queensland Health Full timeThe Role An opportunity has become available for two Principal Analysts to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Provide specialist advice to the Divisional Management teams and other...