Customer Experience Representative

6 days ago

Knoxfield, Victoria, Australia Net Automation (Camozzi Aus) Full time $54,000 - $66,000 per year

Who we are

NET Automation, an Australian owned company, are the exclusive agents for Camozzi, the largest Italian pneumatics manufacturer who supplies into the Asia-Pacific region.

What we offer

Work-life balance

Valued employees

On-the-job training.

Fun workplace environment

Key Values

Honesty

Transparency

Self-motivation

"Out of the box" thinking

Collaboration

What we need

We are ideally seeking a candidate with a technical aptitude to join our team in the customer service department. We are open to applicants with relevant experience and interest in the technical field who wants to pursue a career in the Automation sector.

We are flexible should a candidates' needs is for a part-time or full-time employment.

Skills

Communication: Be able to answer questions clearly and concisely.

Empathy: Be understanding and patient with customers.

Problem-Solving: Be able to identify and resolve issues.

Adaptability: Be able to adjust to different situations.

Active Listening: Listen carefully to customers' concerns.

Responsibilities

Processing Sales, following up with customers on quotes and issues, Record keeping of customer interactions, Following communication procedures and policies and engaging customers.

Remuneration

Remuneration will be based on industry standard rates and negotiations with the successful applicant. $25.00 to $35.00 per hour.

Please Email your resume to

If you wish to speak to someone, please call and press 3 for Accounts

Job Types: Full-time, Part-time, Casual

Pay: $54,000.00 – $66,000.00 per year

Education:

  • High School (Year 12) (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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