Sales and Workshop Technician

Our client "InKorr" is seeking a Sales and Workshop Technician to join their team

Are you looking for a dynamic role that combines sales expertise with technical know-how? This exciting opportunity offers the chance to grow your career in a specialized field, working with cutting-edge heat exchanger technology and diverse industry applications. Join a supportive team that values innovation and customer-focused solutions

About Our Client

InKorr is a leading Australian company dedicated to delivering top-tier heat exchanger equipment. With a focus on engineering, maintenance, and repair of process equipment for heat transfer and corrosion-resistant applications, InKorr offers innovative solutions from their service facility in Melbourne, Victoria. The company prides itself on its expertise, quick-ship capabilities, and strong partnerships with exceptional international collaborators.

What you'll be doing?

• Drive sales growth: Establish contact with existing customers, identify new opportunities through cold calling and referrals, and follow up on potential leads to expand InKorr's service business.
• Provide technical solutions: Determine customer needs and propose appropriate product and service solutions, showcasing InKorr's extensive portfolio.
• Manage customer relationships: Implement a structured calling program to proactively manage your customer base, maximizing repeat business and preventing client loss.
• Stay ahead of the curve: Keep up with industry trends to identify potential opportunities for company growth and innovation.
• Represent InKorr: Attend relevant industry trade promotional events to generate new leads, maintain existing client relationships, and promote the company's product range.
• Collaborate with leadership: Participate in monthly meetings with the Director/Operations Manager to review sales activities, progress on goals, and customer status.
• Deliver technical expertise: Service and reassemble various heat exchangers within InKorr's product portfolio, including gasketed plate and frame, brazed plate, welded plate, spiral, shell and tube, graphite, and silicon carbide.
• Contribute to process improvement: Recognize and propose enhancements to service workflows, machinery, and processes to boost quality, speed, and profitability.
• Provide on-site support: Travel to client locations to perform on-site services, diagnose equipment issues, and propose value-adding solutions.
• Prepare comprehensive reports: Write thorough and presentable failure analysis and repair reports to support client communication and internal knowledge sharing.

Who are they looking for?

• Sales acumen: You have a talent for identifying and pursuing sales opportunities across various market segments.
• Technical proficiency: You possess the skills to service and maintain a wide range of heat exchanger types and can read mechanical drawings.
• Customer-focused mindset: You're committed to creating value for customers and finding innovative solutions to meet their needs.
• Strong communicator: You excel in both written and verbal communication, with the ability to prepare and deliver compelling sales proposals and presentations.
• Analytical thinker: You can diagnose equipment issues, determine root causes, and propose effective solutions.
• Adaptable team player: You're comfortable working in both office and on-site environments, with a willingness to travel as needed.
• Continuous learner: You're eager to stay updated on industry trends and enhance your technical knowledge in the heat exchanger field.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Hybrid working arrangement: Enjoy the perfect balance of office collaboration and remote work flexibility to optimize your productivity and work-life balance.
• Supportive company culture: Thrive in an environment that values teamwork, open communication, and employee development where your contributions are recognized and valued.
• Join a leading Australian company: Be part of InKorr, an established Australian company focused on delivering the best solutions to clients through expertise in engineered equipment and products.
• Professional growth opportunities: Advance your career in a specialized technical field with exposure to cutting-edge heat exchanger technology and diverse industry applications.
• Comprehensive training and development: Access ongoing learning opportunities to enhance your technical knowledge and sales skills in the heat exchanger industry.
• Industry networking opportunities: Represent the company at trade events and build valuable professional connections within the heat exchanger and engineering sectors.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We value diversity and encourage applications from candidates of all backgrounds and abilities.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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