ServiceNow Developer

2 days ago

Canberra, ACT, Australia CloudM Solutions Full time $90,000 - $120,000 per year

Long term contract for a Federal government department

Citizenship with baseline clearance required

Key duties and responsibilities:

The ServiceNow Lead Developer will be responsible for, but not limited, to:

  • Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.
  • Collaborate with business analysts, user researchers and service designers to understand business requirements and translate them into iterative prototypes through to the development of final working solutions.
  • Maintain and enhance existing ServiceNow applications and modules.
  • Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis.
  • Ensure system stability and performance by performing regular maintenance and upgrades.
  • Work in accordance with agile principles and practices including participation in agile ceremonies.
  • Document all technical designs, specifications, and knowledge transfer materials.
  • Collaborate with IT and business teams to develop best practices for ServiceNow development.
  • Train and mentor junior developers.
  • Stay on top of new ServiceNow features and functionalities and incorporate them into the development process.

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