ndis admin/ receptionist

3 days ago

Hinchinbrook New South Wales, Australia Hope Within Disability Full time $40,000 - $60,000 per year

ADMIN/RECEPTIONIST FEMALES ONLY

This is an excellent opportunity to join the Hope Within Disability team as a part-time NDIS Admin/Receptionist. In this role, you will be responsible for providing high-quality administrative and reception support to our NDIS services, ensuring smooth and efficient operations. The role is based in our Hinckinbrook, NSW office.

Key responsibilities

  • Welcoming and assisting clients, participants and visitors in a friendly and professional manner
  • Answering incoming phone calls and directing enquiries appropriately
  • Maintaining detailed client records and case notes in our database
  • Scheduling and coordinating appointments for our NDIS support teams
  • Providing administrative support such as filing, photocopying and data entry
  • Assisting with the preparation of reports and other documentation as required
  • Ensuring the reception area and communal spaces are kept tidy and well-presented

What we're looking for

  • Excellent customer service skills with the ability to communicate effectively with a diverse range of clients
  • Strong administrative and organisational abilities with an eye for detail
  • Proficient in using standard office software such as Microsoft Office
  • Experience in a similar administrative or receptionist role, ideally within the disability services or healthcare sector
  • Minimum 1-2 years of administrative or receptionist experience required
  • A compassionate and empathetic approach to supporting people with disability
  • NDIS Worker Screening Check must be obtained within 3 months of commencement
  • Flexibility to work part-time hours, including some evenings and weekends
  • Australian work rights required for this position

What we offer

At Hope Within Disability, we are committed to providing a supportive and inclusive work environment. We offer competitive remuneration, flexible work arrangements, and ongoing training and development opportunities. We also provide a range of employee wellbeing initiatives to support the health and happiness of our team.

MINIMUM 1 YEAR EXPERIENCE IN ADMINISTRATIVE ROLES, WITHIN THE NDIS SECTOR.


• STRONG UNDERSTANDING OF NDIS PROCESSES AND PROCEDURES IS AN ADVANTAGE.


• EXCELLENT ORGANIZATIONAL SKILLS WITH THE ABILITY TO MANAGE MULTIPLE TASKS SIMULTANEOUSLY.


• HIGH ATTENTION TO DETAIL AND ACCURACY IN RECORD-KEEPING.


• STRONG WRITTEN AND VERBAL COMMUNICATION SKILLS.


• PROFICIENT IN MICROSOFT OFFICE SUITE (WORD, EXCEL, OUTLOOK, ETC.).


• ABILITY TO MAINTAIN CONFIDENTIALITY AND DEMONSTRATE PROFESSIONALISM AT ALL TIMES.


• STRONG PROBLEM-SOLVING SKILLS AND ABILITY TO WORK INDEPENDENTLY OR AS PART OF A TEAM.

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